(**) Patient Services Assistant

VerseOne Group; Basildon; On-site; GBP 23,000 - 28,000; Full time

Job summary

Mid and South Essex NHS Foundation Trust is seeking a Patient Service Assistant (Band 2) to join Basildon Hospital. The role involves assisting with meal distribution, drinks service, and post-meal cleaning while upholding high hygiene standards.

You will work as part of a friendly team, with flexible full-time or part-time hours, and opportunities to progress within the Trust. Applicants should have good English literacy and a basic Food Hygiene Certificate.

Qualifications

• Good level of general education.
• Reasonable level of numeracy and literacy in English.
• Basic Food Hygiene Certificate.

Responsibilities

• Distribute meals and drinks while maintaining hygiene.
• Post-meal cleaning and dishwashing with steriliser.
• Stock rotation and control.
• Aiming to complete Level 2 food hygiene certificate.

Skills

Teamwork

Communication

Healthcare exp.

Education

General education

Numeracy & English literacy

Basic Food Hygiene Certificate

Job description

Mid and South Essex NHS Foundation Trust is one of the biggest trusts in the country, following the merger of Mid Essex, Basildon and Southend hospitals in April 2020.

Main area Patient Service Assistant Grade Band 2 Contract Permanent Hours

• Full time
• Part time

37.5 hours per week (The role offers multiple part-time shift patterns, including evening shifts Monday to Friday (15 hours per week) or weekend shifts on Saturday and Sunday (3 hours per evening) Day shifts (Monday-Friday 07.00-15.00). There is also the potential to increase hours when vacancies arise) Job ref 390-NR-EFM-BA-4931

Site Basildon Town Basildon Salary £25,272 Per Annum (Pro Rata for Part Time) Salary period Yearly Closing 09/11/2026 23:59

Job overview

Do you enjoy brightening other people’s day? Are you a great communicator?

Then we invite you to join our Patient Service team and help contribute and improve our patients’ experience across Basildon Hospital.

We are proud of our team’s strong reputation across the Trust for delivering an excellent, compassionate, and respectful service to all our patients, visitors and staff; so, if you are reliable, passionate about people and looking for a role that offers you the opportunity to learn new skills and progress.

Main duties of the job

If you are successful, your day-to-day duties will include:

• The distribution of meals and drinks including water jugs, cooking of meals always maintaining hygiene standards.
• The after-meal cleaning service, washing-up and using steriliser.
• Stock rotation and control.
• Working towards and completing your level 2 food hygiene certificate.

Working for our organisation

Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.

Detailed job description and main responsibilities

For more details on this varied and rewarding role, please see the attached job description. We look forward to your application!

Please be aware that we reserve the right to close this vacancy early if we receive a suitable number of applications.

Unfortunately, there is no Visa Sponsorship available for this role. Whilst we are able to employ candidates on a graduate Visa, we are unable to offer sponsorship once the graduate visa expires.

Education

• Good level of general education
• Reasonable level of numeracy and literacy in English
• Basic Food Hygiene Certificate

Skills and Experience

• Ability to work effectively alone and as part of a team
• Previous work experience in a healthcare environment desired but not essential as full training will be provided

Mid and South Essex NHS Foundation Trust is the only acute hospital provider in the Mid and South Essex Integrated Care System (ICS), which is a system of health and care partners working together for our local population.

Within Mid and South Essex there are 149 GP practices, operating from over 200 sites, forming 27 Primary Care Networks and one Ambulance Trust. There are also three main community and mental health service providers who work together through a community collaborative.

We collaborate with other valuable partners, including three Healthwatch organisations, nine voluntary and community sector organisations and three top tier local authorities, with seven district, borough and city councils, as well as our local universities.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.