(**) Patient Services Assistant

VerseOne Group; Basildon; On-site; GBP 24,000 - 27,000; Part time

Job summary

Mid and South Essex NHS Foundation Trust in Basildon is inviting applications for a Patient Service Assistant (Band 2) on a part-time basis. The role is 15 hours per week with evening or weekend shifts and pro rata salary.

You will assist with meal distribution, serving drinks, post-meal cleaning and stock control, with opportunities to progress and complete Level 2 Food Hygiene.

Full training will be provided; the role emphasises patient experience and teamwork within our hospital services.

Qualifications

• Ability to work effectively alone and as part of a team.
• Willingness to complete Level 2 food hygiene certification.

Responsibilities

• Distribute meals and drinks, including water jugs, while maintaining hygiene standards.
• Perform after-meal cleaning, washing-up and operate the steriliser where required.
• Rotate and control stock to ensure availability.
• Support training to achieve Level 2 Food Hygiene certification.

Skills

Teamwork

Education

Good general education

Numeracy and literacy in English

Basic Food Hygiene Certificate

Job description

Mid and South Essex NHS Foundation Trust is one of the biggest trusts in the country, following the merger of Mid Essex, Basildon and Southend hospitals in April 2020.

Main area Patient Service Assistant Grade Band 2 Contract Permanent Hours 15 hours per week (The role offers multiple part-time shift patterns, including evening shifts Monday to Friday (15 hours per week) or weekend shifts on Saturday and Sunday (3 hours per evening). There is also the potential to increase hours when vacancies arise) Job ref 390-NR-EFM-BA-4946

Site Basildon Town Basildon Salary £25,272 Per Annum (Pro Rata for Part Time) Salary period Yearly Closing 20/10/2026 23:59

Mid and South Essex NHS Foundation Trust is the onlyacute hospital provider in the Mid and South Essex Integrated Care System (ICS), which is a system of health and care partners working together for our local population.

Within Mid and South Essex there are 149 GP practices, operating from over 200 sites, forming 27 Primary Care Networks and one Ambulance Trust. There are also three main community and mental health service providers who work together through a community collaborative.

We collaborate with other valuable partners, including three Healthwatch organisations, nine voluntary and community sector organisations and three top tier local authorities, with seven district, borough and city councils, as well as our local universities.

Job overview

Do you enjoy brightening other people’s day? Are you a great communicator?

Then we invite you to join our Patient Service team and help contribute and improve our patients’ experience across Basildon Hospital.

Main duties of the job

If you are successful, your day-to-day duties will include:

• The distribution of meals and drinks including water jugs, cooking of meals always maintaining hygiene standards.
• The after-meal cleaning service, washing-up and using steriliser.
• Stock rotation and control.
• Working towards and completing your level 2 food hygiene certificate.

Working for our organisation

Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.

Detailed job description and main responsibilities

For more details on this varied and rewarding role, please see the attached job description.

Please be aware that we reserve the right to close this vacancy early if we receive a suitable number of applications.

Unfortunately, there is no Visa Sponsorship available for this role. Whilst we are able to employ candidates on a graduate Visa, we are unable to offer sponsorship once the graduate visa expires.

Education

• Good level of general education
• Reasonable level of numeracy and literacy in English
• Basic Food Hygiene Certificate

Skills and Experience

• Ability to work effectively alone and as part of a team
• Previous work experience in a healthcare environment desired but not essential as full training will be provided

Please be aware as per the new Immigration guidelines we cannot sponsor candidates with a salary (full time or pro Rata) under the current minimum threshold.

Please note, the selection processes at Mid and South Essex NHS Foundation Trust are in place to ensure we recruit candidates with the right skills and values, please be advised that the use of AI in applications are monitored. We remain vigilant against candidates who misuse these tools to generate an application that doesn’t accurately reflect their skills, and you will be required to declare on your application if AI has been used before submitting your application.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.