Patient Services Assistant

VerseOne Group; Basildon; On-site; GBP 21,000 - 29,000; Full time

Job summary

Mid and South Essex NHS Foundation Trust in Basildon is seeking a Patient Services Assistant to support meals distribution, cleaning, and general patient service duties. The role emphasizes teamwork, hygiene, and compassionate customer care.

Applicants should have a good general education, basic food hygiene, and the ability to work well alone or as part of a team. Full training will be provided, with a pro rata salary for part-time posts.

Qualifications

• Good level of general education.
• Reasonable level of numeracy and literacy in English.
• Basic Food Hygiene Certificate.

Responsibilities

• The distribution of meals and drinks including water jugs, cooking of meals always maintaining hygiene standards.
• The after-meal cleaning service, washing-up and using steriliser.
• Stock rotation and control.
• Working towards and completing your level 2 food hygiene certificate.

Skills

Ability to work effectively alone and

Healthcare experience desired

Education

Good level of general education

Reasonable level of numeracy and literacy in English

Basic Food Hygiene Certificate

Job description

Mid and South Essex NHS Foundation Trust

Patient Services Assistant

The closing date is 20 October 2026

Do you enjoy brightening other people's day? Are you a great communicator?

Then we invite you to join our Patient Service team and help contribute and improve our patients' experience across Basildon Hospital.

We are proud of our team's strong reputation across the Trust for delivering an excellent, compassionate, and respectful service to all our patients, visitors and staff; so, if you are reliable, passionate about people and looking for a role that offers you the opportunity to learn new skills and progress.

Main duties of the job

If you are successful, your day-to-day duties will include:

• The distribution of meals and drinks including water jugs, cooking of meals always maintaining hygiene standards.
• The after-meal cleaning service, washing-up and using steriliser.
• Stock rotation and control.
• Working towards and completing your level 2 food hygiene certificate.

About us

Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.

Job responsibilities

For more details on this varied and rewarding role, please see the attached job description.

Please be aware that we reserve the right to close this vacancy early if we receive a suitable number of applications.

Unfortunately, there is no Visa Sponsorship available for this role. Whilst we are able to employ candidates on a graduate Visa, we are unable to offer sponsorship once the graduate visa expires.

Person Specification

Education

• Good level of general education
• Reasonable level of numeracy and literacy in English
• Basic Food Hygiene Certificate

Skills and Experience

• Ability to work effectively alone and as part of a team
• Previous work experience in a healthcare environment desired but not essential as full training will be provided

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Mid and South Essex NHS Foundation Trust

£25,272 a yearPer Annum (Pro Rata for Part Time)