Patient Services Administrator

NHS Jobs; Pontefract; Presencial; GBP 20 000 - 28 000; Tempo integral

Resumo da oferta

NHS Jobs in the United Kingdom seeks an experienced healthcare admin assistant to support medical reporting and patient records management. You will handle Insurance reports, GP reports, Subject Access Requests, and associated invoicing, ensuring accuracy and compliance with GDPR and practice policies.

The role requires meticulous organisation and collaborative teamwork across the practice to meet strict timescales.

Responsabilidades

• Processing and coordinating Insurance, GP Reports (IGPR), Subject Access Requests, and other medical report requests.
• Administering private work requests, including private letters, medical examinations, insurance documentation, and associated invoicing.
• Managing prescription-related queries in accordance with practice procedures and policies.
• Processing and responding to patient and healthcare professional test results enquiries in line with practice protocols.
• Scanning, coding, and processing incoming correspondence and clinical documentation.
• Maintaining accurate electronic patient records and ensuring information is updated appropriately.
• Supporting the summarisation and management of patient medical records.
• Monitoring and managing clinical administration workflows and shared practice inboxes.
• Liaising with hospitals, pharmacies, community services, and other healthcare organisations regarding administrative matters.
• Producing routine correspondence, reports, and documentation as required.
• Supporting quality improvement initiatives, enhanced services, and contractual requirements.
• Maintaining confidentiality and ensuring compliance with GDPR, Information Governance, and practice policies.
• Working collaboratively with colleagues across the practice to ensure administrative work is completed accurately and within agreed timescales.

Descrição da oferta de emprego

• Processing and coordinating Insurance, GP Reports (IGPR), Subject Access Requests, and other medical report requests.
• Administering private work requests, including private letters, medical examinations, insurance documentation, and associated invoicing.
• Managing prescription-related queries in accordance with practice procedures and policies.
• Processing and responding to patient and healthcare professional test results enquiries in line with practice protocols.
• Scanning, coding, and processing incoming correspondence and clinical documentation.
• Maintaining accurate electronic patient records and ensuring information is updated appropriately.
• Supporting the summarisation and management of patient medical records.
• Monitoring and managing clinical administration workflows and shared practice inboxes.
• Liaising with hospitals, pharmacies, community services, and other healthcare organisations regarding administrative matters.
• Producing routine correspondence, reports, and documentation as required.
• Supporting quality improvement initiatives, enhanced services, and contractual requirements.
• Maintaining confidentiality and ensuring compliance with GDPR, Information Governance, and practice policies.
• Working collaboratively with colleagues across the practice to ensure administrative work is completed accurately and within agreed timescales.