Patient Safety Manager

First Community Health and Care; Redhill; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

NHS pension

Flexible working

Excellent training and development

Staff-owned organisation

Job summary

First Community Health and Care is seeking an experienced leader to head patient safety across NHS community services in east Surrey and parts of West Sussex. You will drive incident management, Duty of Candour and learning from deaths, providing expert advice and training while promoting a culture of continuous improvement.

The role involves analysing safety data, reporting trends, and supporting across services with a focus on quality and regulatory compliance.

Qualifications

• Experience leading patient safety processes including incident management and Duty of Candour.
• Knowledge of learning from deaths, coroners' requests and claims management.
• Ability to provide expert advice and training on patient safety policies and regulatory requirements.

Responsibilities

• Lead the organisation's patient safety processes and incident management.
• Analyse patient safety data and produce reports to identify trends and risks.
• Support learning from incidents and ensure lessons are embedded across services.
• Line manage the Patient Safety and SARs Co-Ordinator and contribute to quality objectives.

Skills

Patient safety leadership

Incident management

Regulatory compliance

Data analysis

Job description

Interviews will be held on 2 December 2026.

Key Responsibilities

• This is an exciting opportunity for an experienced and motivated individual to lead key patient safety processes, including incident management, Duty of Candour, learning from deaths, coroners' requests, claims management and patient safety reporting.
• Working closely with clinical and operational leaders across the organisation, you will play a pivotal role in promoting a positive safety culture, identifying learning opportunities and supporting continuous improvement.
• As part of a supportive and forward-thinking team, you will have the opportunity to influence practice at an organisational level, contribute to patient safety initiatives and help to drive meaningful change.
• Lead the organisation's patient safety processes, including incident management, Duty of Candour, learning from deaths, claims, coroners' requests and patient safety investigations.
• Analyse patient safety data and produce reports to identify trends, risks and opportunities for improvement.
• Provide expert advice, support and training to staff on patient safety policies, systems and regulatory requirements.
• Support a culture of learning and continuous improvement by ensuring lessons from incidents and complaints are shared and embedded across services.
• Line manage the Patient Safety and SARs Co-Ordinator and contribute to the delivery of the organisation's patient safety and quality objectives.

First Community is a staff-owned social enterprise, rated Good by the CQC, providing NHS community services across east Surrey and parts of West Sussex. We are looking for people who share our values: First-rate care, First-rate people, First-rate value.

Recognised as one of the country's leading community healthcare employers in the 2025 NHS Staff Survey, First Community offers a supportive workplace where everyone has a voice and opportunities to develop their full potential.

Benefits

• NHS terms and conditions
• excellent training and development
• flexible working
• NHS pension
• flexible retirement options
• a range of employee benefits

If you need flexibility, please talk to us when you apply or at interview. We will consider all requests carefully and accommodate them where possible, depending on the role.