Patient Safety Learning Response Lead

Pennine Care Nhs Foundation Trust; Greater Manchester; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Generous annual leave entitlement

Flexible working opportunities

Continued Professional Development

Involvement in improvement andresearch

Health and Wellbeing activities

Staff discounts across retail, leisure

Job summary

Pennine Care NHS Foundation Trust is seeking a Patient Safety Learning Lead for the Central Patient Safety team. The role will analyse learning from safety investigations, complaints, deaths, claims and coronial processes, identifying themes and translating them into actionable recommendations.

You will work with clinical, quality, complaints and legal colleagues to produce learning reports, bulletins and safety communications, and support PSIRF-related programmes.

Qualifications

• Essential criteria include degree level or equivalent qualification with continuing professional development in patient safety and quality improvement.
• Experience in presenting data from analysis, line management, and managing multiple projects.

Responsibilities

• Analyse and interpret patient safety learning from incidents, complaints, mortality reviews, inquests and audits.
• Identify themes and improvement opportunities and disseminate organisational learning.
• Develop and produce learning reports, bulletins, safety alerts and communications.
• Support the implementation of patient safety and PSIRF-related programmes.
• Collaborate with clinical, quality, complaints and legal teams to triangulate information and inform safety priorities.
• Present complex information to governance groups and senior leaders.
• Provide leadership and line management to designated staff.

Education

Degree level or equivalent qualification plus short courses

Job description

Job overview

The Patient Safety Learning Lead is an organisation-wide role within the Central Patient Safety team.

The role will lead the analysis and reporting of learning from safety investigations, complaints, deaths, claims and coronial processes, ensuring key themes and learning are identified, shared and acted upon.

Working collaboratively across quality, legal and complaints teams, the post holder will analyse and interpret complex qualitative and quantitative patient safety information to identify trends, support improvement, and inform recommendations

Main duties of the job

• Analyse and interpret patient safety learning from multiple sources including incidents, complaints, claims, mortality reviews and inquests.
• Identify themes, trends and improvement opportunities and support the dissemination of organisational learning.
• Develop and produce learning reports, bulletins, safety alerts and other communications.
• Support the implementation of patient safety, quality improvement and PSIRF-related programmes.
• Work in partnership with clinical, quality, complaints and legal teams to triangulate information and inform safety priorities.
• Present complex information and learning to Trust-wide governance groups and senior leaders.
• Provide leadership and line management to designated staff

Working for our organisation

We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.

Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We're really proud of #PennineCarePeople and do everything we can to make sure we're a great place to work.

All individuals regardless of race, age, disability, ethnicity, nationality, sex, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.

If you come and work for us we will offer a range of benefits and opportunities, including:

• Generous annual leave entitlement for Agenda for Change and Medical and Dental staff.
• Flexible working opportunities to support your work/life balance
• Access to Continued Professional Development
• Involvement in improvement and research activities
• Health and Wellbeing activities and access to an excellent staff wellbeing service
• Access to staff discounts across retail, leisure and travel

Detailed job description and main responsibilities

• The Patient Safety Learning Lead will play a key role in supporting the Trust's commitment to delivering safe, high-quality care through effective organisational learning and improvement.

  The post holder will be responsible for analysing a wide range of qualitative and quantitative safety information, including patient safety incidents, complaints, claims, inquests, mortality reviews and audit findings. Working closely with clinical and corporate colleagues, they will identify themes, trends and learning opportunities and ensure that learning is effectively communicated across the organisation.

  The role involves developing reports, learning bulletins, safety communications and presentations for a range of audiences, including senior leadership teams, governance forums and frontline staff. The post holder will contribute specialist expertise in patient safety, PSIRF, safety culture and quality improvement methodologies to support safer systems of care.

  The successful candidate will work collaboratively with internal and external stakeholders, providing advice, support and guidance on patient safety matters and helping to embed a restorative and learning-focused culture. The role also includes line management responsibilities and oversight of programmes designed to strengthen organisational learning and improve patient outcomes.

Person specification

Essential criteria

• Degree level or equivalent qualification plus short courses and/or exprience to post graduate diploma
• Evidence of continuing education and professional development specific to patient safety, quality improvement and quality assurance

Desirable criteria

• Use of Risk / Incident Management systems
• Experience within a governance related area

Experience

Essential criteria

• Experience of presenting data from data analysis
• Line management experience
• Experience of managing multiple projects, deadlines and fluctuating workloads
• Experience of use of governance management systems/databases

Knowledge skills and abilities

Essential criteria

• Professional and specialist knowledge in patient safety, safety culture and PSIRF
• Excellent report writing skills
• Experience in teaching in formal and informal settings
• Ability to interpret highly complex and sensitive data and create sustainable improvement processes from the analyses
• Knowledge of patient safety theory and methodology, including learning response and learning frameworks

Desirable criteria

• Post-graduate management/improvement qualification
• Experience within a governance related area (e.g. clinical risk management, incidents, quality & safety, clinical effectiveness)

We recommend tailoring your application to each role you apply for, particularly your supporting information. This gives you the best chance of success. Your supporting information should clearly explain, with examples, how your skills and experience meet the essential and desirable criteria for the role.

We are aware of the increase in AI being used for job applications. AI can be a useful tool to assist in writing your application, but these tools may not understand the context or requirements of the job you are applying for and using for all your application will not be a true reflection of your skills and experience. Relying on AI for your whole application can negatively impact on your chances of success throughout the recruitment process as you will be asked to provide evidence to support what you have written. Take the time to proofread your application to ensure you can evidence what you have submitted, whether this is by your experience or certificates

We are an approved sponsoring organisation. Applications will be considered from applicants requiring sponsorship alongside all other applications. Please be aware, not all roles are eligible for sponsorship. You can review the list of eligible role and requirements on the

Once your application is submitted, you’ll receive updates via email. Shortlisting is based on how well you meet the criteria outlined in the person specification. Only shortlisted candidates will be invited to interview, and invitations will be sent by email.

If successful, the hiring manager will contact you directly with a verbal offer. They will then notify the Recruitment Team and submit the necessary paperwork. You’ll receive a formal conditional offer via email

To confirm your suitability for the role, we will carry out pre-employment checks in line with . These include:

• Identity verification
• Right to work check
• Disclosure and barring service (DBS)/Criminal record check (dependent on role)
• Professional registration and/or qualification check
• Occupational health assessment
• Employment history and reference validation

All applicants external to Pennine Care NHS Foundation Trust will be required to provide their to cover the most recent three years employment. This information will used to validate employment history and references.

If you require sponsorship, we will assess your eligibility based on current If the role is not eligible and you cannot demonstrate your right to work, your conditional offer may be withdrawn.

We are committed to equality, diversity, and inclusion (EDI), and we strive to ensure our workforce reflects the communities we serve. We actively encourage applications from individuals of diverse backgrounds to help us grow, innovate, and improve.

If you wish to be considered under the Disability Confident Scheme, you will be guaranteed an interview if you meet the essential criteria for the role.

If you need reasonable adjustments during the recruitment process, please contact us on 0161 716 3181 as early as possible so we can support you.

Please note:

• We do not accept unsolicited contact from recruitment agencies. Hiring managers should not be contacted directly.
• We may close this vacancy early if we receive a high volume of applications. If you have a disability or long-term health condition and need extra time or adjustments to complete your application, please contact us as soon as possible. We will ensure you are not disadvantaged where a reasonable adjustment is appropriate.