Patient Receptionist & Front Desk Champion

circlehealth; Glasgow; On-site; GBP 22,000 - 27,000; Full time

Benefits offered by this job

25 days holiday + bank holidays

Private Pension Scheme

Private Healthcare Scheme

Staff discounts

Job summary

Circle National Enquiry Centre in Glasgow is seeking a Receptionist to join their team. This full-time role, 37.5 hours per week, offers a competitive salary and a friendly, patient-focused environment.

You will greet patients and visitors, handle enquiries, support administration, and maintain confidentiality while upholding Circle Health Group's professional image. Flexibility in shift patterns is required.

Qualifications

• Previous experience in a reception, customer service or administrative role.
• Excellent verbal and written communication skills.
• Strong interpersonal skills, with a customer-focused approach.
• Proficiency in IT and Microsoft Office applications (Outlook, Word, Excel, Teams).

Responsibilities

• You create a warm, welcoming and professional environment for all patients, visitors, colleagues and external stakeholders.
• You greet and assist patients and visitors, responding to enquiries and providing clear information, directions and guidance as required.
• You maintain effective communication with departments and stakeholders to support the smooth running of reception and administrative services.
• You act as a point of contact for facilities teams, contractors and external visitors, ensuring enquiries and requests are managed efficiently.
• You maintain confidentiality and Data Protection standards at all times, ensuring patient, employee and company information is handled securely and appropriately.
• You promote and maintain a professional image of Circle Health Group, demonstrating excellent customer service in every interaction.

Skills

Customer service

Verbal communication

Written communication

IT proficiency

Tools

Microsoft Office

Outlook

Word

Excel

Teams

Job description

Circle National Enquiry Centre in Glasgow is seeking a Receptionist to join their team. This full-time role, 37.5 hours per week, offers a competitive salary and a friendly, patient-focused environment.

You will greet patients and visitors, handle enquiries, support administration, and maintain confidentiality while upholding Circle Health Group's professional image. Flexibility in shift patterns is required.