Patient Pathway Coordinator - Flexible Hours (NHS)

Kingston and Richmond NHS Foundation Trust; Royal Borough of Kingston upon Thames; On-site; GBP 31,000 - 32,000; Full time

Job summary

Kingston Hospital is seeking an Endoscopy Band 3 administrator on a fixed-term contract for 1 year. The role is 37.5 hours per week, Mon-Fri, with possible evenings, based at Kingston and Richmond NHS Foundation Trust sites.

You will manage referrals, scheduling, and patient pathways within a multidisciplinary team, supporting in IT systems and policy compliance, with a view to high-quality patient care. The role supports flexible working from day one and aligns with NHS values.

Qualifications

• GCSE English and Maths at minimum grade C or equivalent.
• Experience using full range of IT systems and patient data systems.
• Experience in scheduling appointments and/or admissions.
• Understanding of patient priorities and performance targets related to appointments and waiting times.

Responsibilities

• Process and log referrals including paper and Choose and Book.
• Schedule new and follow-up appointments with clinicians.
• Ensure diagnostics and investigations are requested as part of patient pathway.
• Assist in co-ordination of appointments and procedures at other hospitals.
• Ensure clinic outcomes are recorded accurately on CRS.
• Complete clinic cancellation forms under supervision.
• Reschedule outpatient clinics to meet waiting time targets.
• Use medical transcription system and ensure letters are processed.

Skills

Accurate data entry

Typing

Communication

Education

GCSE English and Maths

Tools

IT systems

Job description

Kingston Hospital is seeking an Endoscopy Band 3 administrator on a fixed-term contract for 1 year. The role is 37.5 hours per week, Mon-Fri, with possible evenings, based at Kingston and Richmond NHS Foundation Trust sites.

You will manage referrals, scheduling, and patient pathways within a multidisciplinary team, supporting in IT systems and policy compliance, with a view to high-quality patient care. The role supports flexible working from day one and aligns with NHS values.