Patient Medication Services Associate

Nhs View All Jobs; Langford; On-site; GBP 18,000 - 24,000; Full time

Job summary

Mendip Vale Medical is seeking additional Prescription Clerks to join our team in Langford, serving over 85,000 patients across multiple sites. The role focuses on handling medication enquiries, processing prescription requests, and signposting to the right services in a courteous, efficient manner.

You will be part of a multidisciplinary team, liaising with GP practices, pharmacists, and community staff, ensuring timely and accurate medication handling in line with information governance and

Qualifications

• GCSEs in English and Maths are essential or equivalent experience.
• NVQ Level 2 in Pharmacy Services is desirable.
• Prescription Clerk Training / Medicines Optimisation Training is desirable.

Responsibilities

• Assist patients with medication enquiries and processing prescription requests.
• Signpost patients to the appropriate service or healthcare professional.
• Maintain accurate records and ensure information governance compliance (GDPR/DPA).
• Work with the Clinical Pharmacist team and GP/surgery staff to support safe prescribing.

Skills

Prioritise tasks

Communication skills

Customer service

Teamwork

Education

GCSE English and Maths

NVQ Level 2 in Pharmacy Services

Prescription Clerk Training / Medicines Optimisation Training

Tools

EMIS

Job description

Mendip Vale Medical is seeking additional Prescription Clerks to join our team in Langford, serving over 85,000 patients across multiple sites. The role focuses on handling medication enquiries, processing prescription requests, and signposting to the right services in a courteous, efficient manner.

You will be part of a multidisciplinary team, liaising with GP practices, pharmacists, and community staff, ensuring timely and accurate medication handling in line with information governance and