Patient-Focused Hospice Admin Coordinator

Ayrshire Hospice Limited; Ayr; Hybrid; GBP 21,000 - 26,000; Full time

Job summary

Ayrshire Hospice is seeking a proactive Administrator to join the Clinical Administration Team. You will deliver a comprehensive administrative service to support day-to-day clinical operations, using MS Office and digital systems.

The role involves handling patient records, referrals and communications with families and external agencies. Essentially you must manage competing priorities with accuracy, empathy and confidentiality, ensuring high-quality service to patients and staff within a

Qualifications

• Proficient in Microsoft Office (Word, Outlook, Excel, Teams).
• Experience in busy environments with competing priorities.
• Excellent written and verbal communication.

Responsibilities

• Provide a comprehensive administrative service to support clinical operations.
• Maintain patient records and referrals in the hospice management system.
• Coordinate diaries, meetings and service activities across teams.
• Assist with information governance, GDPR compliance and confidentiality.
• Liaise with external agencies and patients to arrange transport and appointments.

Skills

Microsoft Office

Organisational skills

Communication skills

Time management

Education

HNC in Business Administration

AMSPAR / Medical Terminology qualification

Tools

Electronic management systems

Job description

Ayrshire Hospice is seeking a proactive Administrator to join the Clinical Administration Team. You will deliver a comprehensive administrative service to support day-to-day clinical operations, using MS Office and digital systems.

The role involves handling patient records, referrals and communications with families and external agencies. Essentially you must manage competing priorities with accuracy, empathy and confidentiality, ensuring high-quality service to patients and staff within a