Patient Facing Ward Based Catering Supervisor - Royal Liverpool

Liverpool University Hospitals NHS Foundation Trust; Liverpool; On-site; GBP 25,000 - 30,000; Full time

Job summary

A major healthcare provider in Liverpool is seeking a Catering Supervisor to lead a team of catering hosts. In this role, you will ensure high standards of food service for patients while managing a team, overseeing meal preparations, and handling customer inquiries. The ideal candidate will have strong communication skills, be organized and reliable. This is a rewarding opportunity to enhance patient care in a vibrant NHS setting. Apply before the closing date on December 19, 2025.

Responsibilities

• Supervise & support a team for meal delivery to patients.
• Ensure health, safety, and hygiene procedures are observed.
• Provide excellent customer service to patients and visitors.
• Manage stock levels and cater for patient food orders.

Skills

Good communication (written, verbal & IT)

Approachable

Organised

Reliable

Job description

A Vacancy at Liverpool University Hospitals NHS Foundation Trust.

This is an exciting time to join our Catering Team for the NHS at Royal Liverpool Hospital Hospital.

We have a post supervising a team of host/hostess who work within our ward kitchens, ensuring that we provide an excellent food and patient experience.

If you are looking for a rewarding role working to support & manage a catering host/hostess team within our wards and you have the following skills please apply.

• Good communication (written, verbal & IT)
• Approachable
• Organised
• Reliable

This post is open to employees of the five LAASP organisations. By proceeding, you are confirming that you are a current employee of The Clatterbridge Centre, Liverpool Heart and Chest Hospital, Liverpool University Hospitals, Liverpool Women’s Hospital or The Walton Centre. Confirmation will be sought for all successful applicants via an IAT. Offers will be withdrawn if the successful applicant is found not to be an employee of a LAASP organisation. Please select Yes to confirm you are an employee as stated and to proceed with an application.

Responsibilities

• Supervise & support a team with the following:
  • Regeneration of chilled/frozen food and preparation of sauces.
  • Plating and service of cold and hot food items with meal delivery to patients, including service of condiments.
  • Probing and recording food temperatures. Recording of equipment temperatures.
  • Beverage service to patients. Washing and refilling of patient’s water jugs and beakers.
  • Take patient orders and communicate the requirements to the catering department.
  • Ensure rosters are covered. Allocate work to catering assistants. Liaise with management to maintain service during major staff shortages, prioritising urgent requests. Authorise overtime within the allocated budget.
  • Carry out staff appraisals.
• Provide a localised catering service observing health, safety and hygiene procedures and maintaining high standards in all aspects.
• Deliver good principles of customer care ensuring helpfulness, awareness and compassion to patients, visitors, staff and colleagues.
• Preparation of patient meal trays.
• Clearing meal trays, crockery and cutlery for all food areas.
• Collection, segregation and disposal of catering waste materials.
• Cleaning duties within the kitchen and other associated areas in accordance with departmental cleaning schedules to include equipment, work surfaces, crockery and cutlery.
• Ordering and receipt of goods from the main catering production unit in accordance with the agreed stock requirements ensuring adequate stock levels are maintained.
• Completion of catering department procedural paperwork such as temperature checks and monitoring.
• Undertake training as required to fulfil this role and any further training which will enhance both personal effectiveness and the delivery of high standards of service.
• Work co‑operatively with colleagues as part of the team and perform additional duties as and when directed by the catering supervisor.

About the Trust

Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.

We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women’s NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients. UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond. For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.

Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award‑winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women’s Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK’s largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.

This advert closes on Friday 19 Dec 2025.