Patient Experience Front Desk Specialist

Allscreens Nationwide Ltd; Brighton; On-site; GBP 18,000 - 24,000; Part time

Job summary

Allscreens Nationwide Ltd invites applications for a part-time Receptionist at our practice. The role involves greeting patients, managing appointments, and providing clerical support to clinical staff.

Morning and afternoon shifts are required, with a focus on courteous patient service and smooth operation of the front desk. Strong communication and organisational skills are essential for success.

Qualifications

• Experience in a reception or front-desk role is desirable.
• Ability to handle enquiries and direct patients calmly and efficiently.
• Good communication and interpersonal skills are essential.

Responsibilities

• Greet patients and visitors and direct them to the appropriate service.
• Answer and direct telephone calls in a courteous and professional manner.
• Provide clerical support to clinical staff and the Practice team.
• Facilitate effective communication among patients and healthcare staff.

Skills

Customer service

Telephone etiquette

Administrative support

Organisational skills

Education

GCSE English

GCSE Maths

Job description

Allscreens Nationwide Ltd invites applications for a part-time Receptionist at our practice. The role involves greeting patients, managing appointments, and providing clerical support to clinical staff.

Morning and afternoon shifts are required, with a focus on courteous patient service and smooth operation of the front desk. Strong communication and organisational skills are essential for success.