Patient Coordinator/Receptionist

Smart Dental Care; Longridge; On-site; GBP 11,000 - 19,000; Part time

Benefits offered by this job

Ongoing training and development

Pension scheme

Employee dental benefits

Job summary

Longridge Dental Centre in Preston is seeking a friendly Dental Receptionist (or Dental Nurse with reception experience) for a part-time role on Fridays and Saturdays. Hours to be discussed at interview; there may be opportunities to increase days as the practice grows.

You will welcome patients, manage appointments and payments, handle inquiries, discuss treatment options and maintain accurate records, while supporting the reception and broader team with enthusiasm and professionalism.

Qualifications

• Experience in dental reception or as a dental nurse with reception experience.
• Excellent communication and customer service.
• Organised and able to work in a busy environment.
• Proficient IT skills and comfortable with dental software.

Responsibilities

• Welcoming patients and providing excellent customer service.
• Managing appointments, diaries, patient records and payments.
• Answering telephone and online enquiries.
• Discussing treatment options and membership plans.
• Maintaining accurate and up-to-date patient records.
• Liaising with clinicians and the wider practice team.
• Supporting day-to-day running of the reception area.
• Promoting practice services and membership plans.
• Supporting social media, marketing and patient engagement initiatives.

Job description

DENTAL RECEPTIONIST, LONGRIDGE DENTAL CENTRE, PRESTON

Part-Time\\Friday & Saturday\\Hours to be discussed at interview

Additional days and hours could become available in the near future.

Join Our Friendly Front-of-House Team

We are looking for an experienced Dental Receptionist or Dental Nurse with reception experience to join the friendly team at Longridge Dental Centre, Preston.

This is a great opportunity for someone who enjoys working with people, has excellent communication skills and takes pride in providing a welcoming, professional experience for every patient.

The role is initially Friday and Saturday, with exact hours to be discussed at interview. As the practice continues to grow, there may be the opportunity to increase your days and hours in the near future.

The Role

You will be an important part of the practice team, welcoming patients and helping ensure their journey is smooth and positive from their first enquiry through to treatment.

Key Responsibilities

• Welcoming patients and providing excellent customer service
• Managing appointments, diaries, patient records and payments
• Answering telephone and online enquiries
• Converting enquiries into appointments where appropriate
• Discussing treatment options, finance and membership plans confidently
• Maintaining accurate and up-to-date patient records
• Liaising with clinicians and the wider practice team
• Supporting the day-to-day running of the reception area
• Promoting practice services and membership plans
• Supporting social media, marketing and patient engagement initiatives

About You

We are looking for someone who:

• Has previous dental reception experience, or is a Dental Nurse with strong reception experience
• Has excellent communication and customer service skills
• Is confident, friendly and professional with patients
• Is organised and able to work effectively in a busy environment
• Has good IT skills and is comfortable using dental software
• Has a proactive approach and enjoys working as part of a team
• Sales or treatment-coordination experience would be advantageous

What We Offer

• Competitive salary, depending on experience
• Part-time Friday and Saturday position
• Potential for additional days and hours as the practice grows
• Ongoing training and development
• Pension scheme
• Employee dental benefits
• Supportive and friendly working environment
• Long-term career development opportunities

Interested?

If you're an experienced Dental Receptionist or Dental Nurse with reception experience and are looking for a part-time opportunity with the potential to grow, we'd love to hear from you.