Patient Care Assistant

Mvsvets; Reading; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a forward-thinking veterinary practice as a Veterinary Patient Care Assistant, where your passion for animal welfare will be at the forefront of your role. In this full-time position, you'll support qualified professionals in delivering exceptional care to patients. Your duties will range from nursing care to assisting with emergency preparations, all while fostering a compassionate environment. With generous benefits and a commitment to diversity, this role offers a unique opportunity to make a difference in the lives of animals and their owners. If you're ready to embark on a fulfilling career in veterinary care, we want to hear from you!

Benefits

Generous annual leave

Staff discount on veterinary bills

Private healthcare

Employee Assistance Programme

Access to Mental Health First-Aiders

Qualifications

• Experience in animal welfare, including feeding and cleaning.
• Ability to handle distressing situations with resilience.

Responsibilities

• Provide nursing care and support to patients.
• Assist Vets and Nurses in restraining animals for treatment.
• Cover receptionist duties including booking appointments.

Skills

Excellent communication

Customer service

Animal welfare experience

Teamwork

Resilience

Job description

We are seeking an enthusiastic individual with a passion for animals to join us as a Veterinary Patient Care Assistant at Oakley Veterinary Clinic, Reading.

You'll be joining us on a full-time, permanent basis, working 40 hours per week.

The shift pattern is likely to be a 4-day week with a 1:4 share in the weekend rota. Flexible options are considered.

Take a look at the practice: Oakley Veterinary Clinic, Caversham | The Vet Collection

About CVS:

CVS Group plc is one of the largest integrated veterinary services providers in the UK, encompassing four main business areas: veterinary practices, diagnostic laboratories, pet crematoria, and e-commerce division.

Our success is driven by our people's passion for animals and our commitment to making pets a priority, which is at the heart of our work every day.

Watch our short film to see the remarkable work our Vets, Nurses, Care Assistants, and Receptionists do daily in the UK: CVS Ode to Veterinary Professionals

About the role:

The Patient Care Assistant role is fundamental to an outstanding veterinary practice. As a PCA, you will support our team of qualified RVNs and Vets in providing exceptional care to our patients.

Some of the duties include:

• Nursing care to patients
• Assisting Vets and Nurses in restraining animals for treatment
• Cleaning, walking, and feeding of patients
• Preparation of emergency and operating facilities
• General cleaning and maintenance duties
• Running internal lab samples
• Answering emergency calls
• Covering the receptionist desk, including answering queries, booking appointments, and processing payments

What we're looking for in a Veterinary Patient Care Assistant:

• An excellent communicator with strong empathy
• Excellent customer service skills and experience in dealing with the public
• Experience in animal welfare, including feeding, cleaning, medicating, handling, and understanding how to meet animals' welfare needs
• Resilient, with the ability to handle potentially distressing and emotional situations
• A positive attitude and excellent teamwork skills
• Experience in a veterinary environment is desirable

What we offer:

We understand that benefits are important and vary by individual. Here are some of what we offer:

• Salary aligned with the National Minimum Wage
• Generous annual leave of 5 weeks plus Bank Holidays
• Staff discount on veterinary bills and products
• Range of health benefits including private healthcare
• Employee Assistance Programme and access to over 400 Mental Health First-Aiders
• And more! Full details are available via the link: CVS Employee Benefits

Note: We cannot accept applications from candidates without the Right to Work in the UK, as we do not provide visa sponsorship for this role.

CVS is committed to diversity and inclusion, encouraging all colleagues to be themselves and supporting a workforce that reflects our diverse communities.

To apply for this position, please click 'Apply Now'.