Patient Administrator – Imaging

Circle Health Group; Sheffield; Hybrid; GBP 22,000 - 27,000; Part time

Benefits offered by this job

25 days holiday per year + bank

Private Healthcare Scheme

Friends & Family Hospital Discounts

Family Friendly policies

Life insurance

Wellbeing resources

Employee recognition programmes

Training and development opportunities

Job summary

The Thornbury Hospital in Sheffield, part of Circle Health Group, is seeking a Patient Administrator to join the Administration department on a 24.5 hour per week, permanent basis.

The role supports the patient journey, handles bookings, mail, and queries with a focus on accuracy, confidentiality, and health and safety compliance. The package includes 25 days holiday plus additional benefits.

Qualifications

• GCSE Maths and English at grades A–C or equivalent
• Proficient in using a PC and office software
• Experience in private healthcare administration is beneficial

Responsibilities

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Follow best-practice process maps to provide a standard service to patients, visitors, consultants and staff.
• Handle all patient queries efficiently and professionally.
• Manage incoming and outgoing mail.
• Approve electronic bookings and update bookings via email.
• Maintain Health and Safety knowledge and ensure appropriate measures for patients, staff and visitors.
• Complete mandatory training as required.

Skills

Administrative experience

PC proficiency

Education

GCSE Maths and English (A-C)

Job description

Patient Administrator - Imaging
The Thornbury Hospital
24.5 Hours & Permanent
Salary: £24,947.00 per year FTE

The Thornbury Hospital in Sheffield is part of Circle Health Group , Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

We have an opportunity for a Patient Administrator to join their team of staff in theAdministrationdepartment.

This is a part- time role for 24.5 hours a week. The role holder will be required tocover a flexible shift pattern.

Duties of this role include:

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure the Circle Health Group best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.
• Ensure All patient queries are dealt with efficiently and professionally.
• To manage all incoming and outgoing mail.
• Approve electronic bookings received via the relevant system and update any booking received via email.
• Maintain knowledge of Health and Safety at Work Act. Ensuring appropriate measures are taken in respect of Health and Safety for patients, relatives, visitors, hospital staff and contractors.
• You comply with all relevant mandatory training.

Applicants should meet the following criteria:

• Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence
• Proficient in the use of a PC, including the use of software and systems
• Previous administration experience in a private healthcare environment would be beneficial.

Salary & Benefits

Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:

• 25 days holiday per year + bank holidays, increasing to 30 days with service
• Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
• Friends & Family Hospital Discounts
• Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
• Non-contributory life insurance
• Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
• Access to resources, tools and services to support your wellbeing
• Employee recognition programmes
• Industry leading training and development opportunities
• …and much more!

Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles…and more.

We’re passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture.