Patient Administrator - Clinic Preparation

Circle Health Group Limited; Rochdale; Presencial; GBP 22.000 - 27.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

25 days holiday per year + bank

Private Pension Scheme

Private Healthcare Scheme

Family Friendly policies

Life insurance

Employee rewards and wellbeing

Descripción de la vacante

The Highfield Hospital, part of Circle Health Group, located in Rochdale, is hiring a Patient Administrator on a part-time basis (25 hours per week) to support the Administration department. The role covers booking, mail handling and patient queries, with a focus on efficient, compliant patient services.

We offer competitive benefits and a supportive environment at The Highfield Hospital as part of Circle Health Group, Britain’s leading private healthcare provider with a nationwide network.

Formación

• GCSE Maths and English at grades A–C or equivalent functional skills (level 2).
• Proficient in using a PC, including software and systems.
• Basic financial awareness is required.
• Previous administration experience in private healthcare is beneficial.

Responsabilidades

• Contribute to the smooth running of the patient administration process throughout the patient journey.
• Follow Circle Health Group best practice process maps to deliver a professional service.
• Handle all patient queries efficiently and professionally.
• Manage all incoming and outgoing mail.
• Approve electronic bookings and update bookings received by email.
• Maintain Health and Safety knowledge and compliance for patients, visitors, staff and contractors.

Conocimientos

Maths

English

PC proficiency

Financial awareness

Educación

GCSE Maths & English (A-C)

Descripción del empleo

Patient Administrator - Clinic Preperation

The Highfield Hospital

25 Hours & Permanent

Salary: £24,947.00 FTE per year

The Highfield Hospital has recently been awarded OUTSTANDING by the CQC.

The Highfield Hospital in Rochdale is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

We have an opportunity for an Patient Administrator to join their team of staff in theAdministration department.

This is a part time role for 25 hours a week. The role holder will be required tocover a flexible shift pattern.

Duties of this role include:

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure the Circle Health Group best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.
• Ensure All patient queries are dealt with efficiently and professionally.
• To manage all incoming and outgoing mail.
• Approve electronic bookings received via the relevant system and update any booking received via email.
• Maintain knowledge of Health and Safety at Work Act. Ensuring appropriate measures are taken in respect of Health and Safety for patients, relatives, visitors, hospital staff and contractors.
• You comply with all relevant mandatory training.

Applicants should meet the following criteria:

• Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence
• Proficient in the use of a PC, including the use of software and systems
• Basic financial awareness
• Previous administration experience in a private healthcare environment would be beneficial.

Salary & Benefits

Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:

• 25 days holiday per year + bank holidays, increasing to 30 days with service
• Private Pension Scheme
• Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
• Friends & Family Hospital Discounts
• Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
• Non-contributory life insurance
• Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
• Access to resources, tools and services to support your wellbeing
• Employee recognition programmes
• Industry leading training and development opportunities

…and much more!

Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles…and more.

We’re passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless , compassionate , committed , collaborative , brave , agile , tenacious and creative and are at the core of our purpose and culture.

To find out more about the Circle Health Group Philosophy: https://careers.circlehealthgroup.co.uk/why-circle/our-philosophy