Patient Administrator (Bank) - Circle Health Group

Circle Health Group; Northwich; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join Circle Health Group as a Patient Administrator at the new Circle Cheshire Clinic in Northwich. This bank role involves supporting the administration department by managing patient processes, ensuring safety regulations, and providing excellent customer service. Ideal candidates will have GCSE qualifications and previous healthcare experience.

Qualifications

• GCSE Maths and English at grades A to C or equivalent.
• Previous administration experience in a healthcare setting is beneficial.
• Basic financial awareness.

Responsibilities

• Manage all patient administrative processes throughout the patient journey.
• Deal efficiently with patient queries and incoming/outgoing mail.
• Ensure compliance with Health and Safety regulations.

Skills

PC proficiency

Health and Safety awareness

Customer service

Education

GCSE Maths and English at grades A to C or equivalent

Job description

Overview

Patient Administrator (Bank)

Circle Cheshire Clinic

Bank Shifts

Salary: £12.21 per hour

Join our team at the newly opened Circle Cheshire Clinic. This cutting-edge facility aims to provide top-notch healthcare to the local community. We are looking for passionate and skilled professionals to fill various roles. If you are eager to advance your career and make a meaningful impact, apply now to be part of our dedicated team at Circle Cheshire Clinic. Join us and resist the ordinary.

Circle Cheshire Clinic in Northwich is part of Circle Health Group, Britain’s leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

We have an opportunity for a Patient Administrator to join their team of staff in the Administration department.

This is a bank role working on an “as and when required” basis, you will be required to supplement staffing levels during busy periods and provide cover for existing staff in times of annual leave or absence.

The clinic is open from 08.00 to 20.00 Monday to Friday and from 08.00 to 15.00 on a Saturday. There are multiple administrative duties involved in the role as well as front of house customer services.

Duties Of This Role Include

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure the Circle Health Group best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.
• Ensure All patient queries are dealt with efficiently and professionally.
• To manage all incoming and outgoing mail.
• Approve electronic bookings received via the relevant system and update any booking received via email.
• Maintain knowledge of Health and Safety at Work Act. Ensuring appropriate measures are taken in respect of Health and Safety for patients, relatives, visitors, hospital staff and contractors.
• You comply with all relevant mandatory training.
  
  

Applicants Should Meet The Following Criteria

• Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence
• Proficient in the use of a PC, including the use of software and systems
• Basic financial awareness
• Previous administration experience in a private healthcare environment would be beneficial.
  
  

Salary & Benefits

Circle Health Group offers a competitive hourly rate.

“Our culture is a result of the way our people live and breathe our philosophy, which combines our purpose, principles and values.

To find out more about the Circle Health Group Philosophy: https://careers.circlehealthgroup.co.uk/why-circle/our-philosophy”