Patient Administrator (Bank)

Circle Health Group; Birmingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading healthcare provider is seeking a Patient Administrator in Birmingham. The role involves managing patient queries, ensuring efficient administrative processes, and providing a professional service to patients and staff. Applicants should have GCSE qualifications in Maths and English, alongside relevant experience in a healthcare administration setting.

Qualifications

• Previous administration experience in a private healthcare environment.

Responsibilities

• Contribute to the smooth running of the patient administrative process.
• First point of contact for all persons attending the hospital.
• Manage referrals including triage and adherence to timelines.

Skills

Proficiency in PC use

Education

Maths and English GCSE at grades A to C or equivalent

Job description

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Patient Administrator (Bank), Birmingham

Client: Circle Health Group

Location: Birmingham, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference:

4d7f65036133

Job Views:

17

Posted:

20.06.2025

Expiry Date:

04.08.2025

Job Description:

Applicants should meet the following criteria:

• Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence
• Proficient in the use of a PC, including the use of software and systems
• Previous administration experience in a private healthcare environment.

Duties of this role include:

• To contribute to the smooth running of the patient administrative process throughout the patient journey. Ensure the CHG best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff. All patient queries are dealt with efficiently and professionally.
• First point of contact for all persons attending the hospital, including patients, staff, visitors, Consultants, contractors
• Day to day management of the referrals from the Referral Management Centre, including triage and adherence to the 18 week Referral to Treatment within set timescales and management of SPOT contract patients

Salary & Benefits:

Circle Health Group Healthcare offers a competitive hourly rate.