Patient Administrator

Circle Health Group Ltd; Milton Keynes; On-site; GBP 22,000 - 27,000; Part time

Benefits offered by this job

25 days holiday + bank holidays (pro‑r

Private Pension Scheme

Private Healthcare Scheme

Friends & Family Hospital Discounts

Family Friendly policies

Non-contributory life insurance

Wellbeing resources

Training & development opportunities

Job summary

The Saxon Clinic, part of Circle Health Group, Milton Keynes, is seeking a Patient Administrator on a 15-hour-per-week contract. This part‑time role provides essential administrative support across the patient journey within the Administration department.

You will handle bookings, mail, queries and ensure adherence to best practice processes, with health and safety responsibilities and mandatory training to maintain compliant operations.

Qualifications

• Maths and English GCSE at grades A-C or equivalent
• Proficient in using a PC and relevant software
• Basic financial awareness
• Administration experience in private healthcare is beneficial

Responsibilities

• Support the patient journey and ensure smooth admin processes
• Follow Circle Health Group best practice process maps
• Respond to patient queries efficiently and professionally
• Manage incoming and outgoing mail
• Approve and update electronic bookings
• Maintain Health and Safety knowledge and act accordingly
• Complete mandatory training

Skills

PC proficiency

Basic financial awareness

Education

Maths & English GCSE A-C

Job description

Patient Administrator

The Saxon Clinic
15 Hours & Permanent
Salary: £24,947.00 per year FTE

The Saxon Clinic in Milton Keynes is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

We have an opportunity for a Patient Administrator to join their team of staff in the Administration department.

This is a part time role for 15 hours a week. The role holder will be required to cover a flexible shift pattern.

Duties of this role include:

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure the Circle Health Group best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.
• Ensure All patient queries are dealt with efficiently and professionally.
• To manage all incoming and outgoing mail.
• Approve electronic bookings received via the relevant system and update any booking received via email.
• Maintain knowledge of Health and Safety at Work Act. Ensuring appropriate measures are taken in respect of Health and Safety for patients, relatives, visitors, hospital staff and contractors.
• You comply with all relevant mandatory training.

Applicants should meet the following criteria:

• Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence
• Proficient in the use of a PC, including the use of software and systems
• Basic financial awareness
• Previous administration experience in a private healthcare environment would be beneficial.

Salary & Benefits

Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:

• 25 days holiday per year + bank holidays, increasing to 30 days with service
• Private Pension Scheme
• Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
• Friends & Family Hospital Discounts
• Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
• Non-contributory life insurance
• Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
• Access to resources, tools and services to support your wellbeing
• Employee recognition programmes
• Industry leading training and development opportunities

...and much more!

Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles...and more.

We're passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture.

To find out more about the Circle Health Group Philosophy: https://careers.circlehealthgroup.co.uk/why-circle/our-philosophy