Pathway Coordinator (Medical Secretary)

University Hospitals of Derby and Burton NHS Foundation Trust; Derby; On-site; GBP 22,000 - 28,000; Full time

Job summary

An exciting opportunity awaits at the Royal Derby Hospital for a Pathway Coordinator. Joining a dedicated secretarial team, you will provide essential administrative services, requiring excellent communication skills and strong organizational abilities. This role supports their commitment to provide Exceptional Care Together, contributing to vital healthcare operations.

Benefits

Development opportunities

Employee assistance programme

Discounted gym membership

Onsite fitness classes

Qualifications

• Previous secretarial or administration experience required.
• Ability to work independently and in a team.
• Knowledge of medical terminology beneficial.

Responsibilities

• Typing clinical correspondence and appointment scheduling.
• Managing diaries and handling telephone queries.
• Taking minutes of meetings as needed.

Skills

Communication

Problem Solving

Organizational Skills

Tact

Diplomacy

Education

RSA II or equivalent qualification

NVQ level III Business and Administration

Audio typing qualification or experience

Tools

Word

Excel

Internet

Email systems

Job description

An opportunity has arisen at the Royal Derby Hospital within Stroke, for a 34 hour per week Pathway Coordinator to join our secretarial team.

You will be part of an administration team of secretarial staff providing an efficient and professional medical secretarial service, within an established team of Clinicians.

You will need to be an enthusiastic and motivated team player with excellent communication and problem solving skills. You will require high levels of tact, diplomacy with the ability to prioritise your own workload effectively. The role will involve taking minutes of meetings which is essential however training can be provided.

Responsibilities of this role cover a wide range of administration and secretarial duties including typing clinical correspondence, appointment scheduling, diary management and dealing with a wide range of telephone queries. A flexible approach to workload is essential.

You will have a broad range of administrative skills in particular:

• Previous secretarial or administration experience
• Ability to work independently and as part of a team
• An understanding of the 18-week RTT process
• Knowledge of the Trust Patient Access Policy
• Knowledge and familiarisation of medical terminology
• Excellent organisational and communication skills
• Knowledge of Word, Excel, Internet and email systems
• RSA II or equivalent qualification / equivalent experience
• NVQ level III Business and Administration or equivalent knowledge and skills
• Audio typing qualification or experience desirable
• Minute taking experience preferred but training can be provided
  
  

Closing date: 18th June 2025

Interview date: 02nd July 2025

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

In Return We Will Offer

• Development opportunities, both professional and leadership development
• On-going support from recruitment to when you join our team and beyond.
• Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes
  
  

Key Facts

• We see on average 4810 OP appointments a day.
• We are the 4th busiest Trauma & Orthopaedic outpatients department in England – an average of 2077 per week.
• An average of 1115 patients are seen in A&Es across our network every day – 3rd largest in the country.
• Our hospitals admit an average of 195 emergency patients daily.
• Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
• We are one of only 7 Trusts nationally with more than 50 operating theatres.
• We carry out more than 140 elective procedures each working day.
• UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.
  
  

For further details / informal visits contact: Name: Lorraine Annable Job title: Lead Medical Secretary Email address: [e-mail] Telephone number: 01332787724