Pathway Co-ordinator (Waiting list)

University Hospitals of Derby and Burton NHS Foundation Trust; Derby; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established healthcare provider is seeking a motivated Pathway Co-Ordinator to join their Urology Outpatients team. This permanent role offers the chance to contribute to patient care by managing appointments and supporting team operations. Ideal candidates will have strong IT skills, experience in administrative roles, and a commitment to excellence in service delivery. With a focus on professional development and community support, this position is perfect for those looking to grow within a dynamic healthcare environment.

Benefits

Development opportunities

Employee assistance programs

Discounted gym memberships

Onsite fitness classes

Car schemes

Qualifications

• Experience in a Band 2 administrative role, preferably patient-facing.
• Advanced IT literacy with experience in various applications.

Responsibilities

• Manage booking and canceling appointments efficiently.
• Support team management responsibilities and deputize for Team Leader.

Skills

Lorenzo

Appointment Management

IT Literacy

RTT Understanding

Administrative Experience

Education

GCSE in English or equivalent

Job description

An opportunity has arisen for an enthusiastic, flexible, and motivated individual to join our team as a Pathway Co-Ordinator in Urology Outpatients on a permanent basis.

Working Hours

Monday to Friday, 7.5 hours per day, between 08:00 and 17:00.

Application Requirements

Applicants must have read the Job Description and be confident in fulfilling the role's requirements. A good standard of English (GCSE or equivalent) and advanced IT literacy, with experience in a range of IT applications, are essential.

Essential Skills and Knowledge

1. Understanding of booking and canceling appointments in Lorenzo.
2. Awareness of work lists in Lorenzo and the E-Referral system.
3. Competence in using Lorenzo.
4. Understanding of RTT, demonstrated at interview, with online RTT training completed.
5. Experience in a Band 2 administrative role, preferably patient-facing.
6. Ability to provide efficient waiting list services, working flexibly with relevant staff and teams.
7. Desire to support the Band 4 Team Leader with team management responsibilities, including training, mentoring, appraisals, and meetings.
8. Willingness to deputise for the Team Leader during absences, with support provided as needed.

Important Dates

Closing date: 15 May 2025
Interview date: 29 May 2025

Our Values and Commitment

As a trusted organization, we aim to support the community by providing exceptional care, guided by our values of Compassion, Openness, and Excellence.

Benefits

• Development opportunities, including professional and leadership growth.
• Ongoing support from recruitment through to integration and beyond.
• Staff benefits such as employee assistance programs, discounted gym memberships, onsite fitness classes, and car schemes.

Key Facts

• Average of 4,810 outpatient appointments daily.
• Fourth busiest Trauma & Orthopaedic outpatient department in England.
• Approximately 1,115 patients seen in A&E daily across our network.
• Average of 195 emergency admissions daily.
• Nearly 33,700 planned surgical operations last year in 57 theatres.
• One of seven Trusts nationally with more than 50 theatres.
• Over 140 elective procedures performed daily.
• A research-active University Hospital with a broad portfolio of clinical trials.

Contact for Further Details or Informal Visits

Name: Claire Allen
Job Title: Operational Co-Ordinator
Email: [e-mail]
Telephone: [phone]

Additional contacts:

• Karen Barker - Email: [e-mail], Tel: [phone]
• Angela McAuley - Email: [e-mail], Tel: [phone]