Pathology Support Worker

University Hospitals Sussex NHS Foundation Trust; Brighton; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established healthcare provider is looking for a dedicated individual to join their Pathology Reception team. This full-time role involves receiving patients and samples, ensuring accurate data entry, and delivering exceptional customer service. Ideal candidates will possess strong interpersonal skills, attention to detail, and the ability to thrive in a fast-paced environment. The organization values diversity and provides comprehensive training and support for career development, making it a great opportunity for those passionate about healthcare and patient service.

Benefits

Flexible Working

Training Provided

Diversity and Inclusion Support

Career Development Opportunities

Qualifications

• Excellent keyboard skills and ability to process information quickly.
• Methodical, organized, and able to prioritize tasks effectively.

Responsibilities

• Reception of patients and handling Pathology samples.
• Data entry and communication of Pathology reports.
• Maintaining excellent customer service and telephone skills.

Skills

Keyboard Skills

Adaptability

Attention to Detail

Interpersonal Skills

Communication Skills

Job description

We are seeking a self-motivated, flexible, and versatile individual to join our friendly Pathology Reception team. The ideal candidate should work well under pressure and in challenging conditions, demonstrating strong teamwork, good interpersonal skills, a positive attitude, and openness to change.

Job Responsibilities

1. Reception of patients and Pathology samples
2. Sample sorting and handling
3. Data entry and communication of Pathology reports
4. Maintaining good telephone and customer service skills
5. Effective communication, clear handwriting, and understanding of medical terminology
6. Participation in extended weekday, weekend, and bank holiday rotas

Working Hours

This is a full-time position with shifts from 9:00 to 17:30, extendable to 08:00-19:00 upon competency. After training, weekend work (09:00-13:00) may be offered.

Candidate Requirements

• Excellent keyboard skills and adaptability
• Ability to process information quickly and accurately
• Commitment to NHS demands
• Clear speaking voice and high-quality reception service
• Methodical, organized, and able to prioritize
• Attention to detail and accuracy
• Team player

Additional Information

All staff are required to attend an induction. Training will be provided locally. UHSussex values diversity and inclusion, offering support networks, flexible working, and being a Disability Confident Employer and Veteran Aware Trust. We are committed to patient and staff wellbeing, learning, and career development.

Contact for Applications

For further details or informal visits, contact:

• Ian Evans, Pathology Support Services Manager
  Email: [e-mail]
  Phone: [phone]
• Catharine Perryment via email: [e-mail]