Pathology Subject Matter Expert

Hampshire Hospitals NHS Foundation Trust; Basingstoke; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Accommodation options

Job summary

Hampshire Hospitals NHS Foundation Trust in Basingstoke invites applications for a Pathology IT Subject Matter Expert to drive reliability, development and continuous improvement of critical systems supporting patient care and laboratory services.

You will work with clinicians, Digital colleagues and suppliers, provide day-to-day support, participate in 24/7 on-call rota, and help shape digital pathology services across the trust.

Qualifications

• Experience maintaining and supporting pathology IT systems.
• Proven ability to manage incidents and service improvements with suppliers.
• Experience in change control and risk management processes.
• Willingness to participate in 24/7 on-call rota.

Responsibilities

• Provide day-to-day support and management of pathology IT systems.
• Perform system administration, testing, upgrades, and troubleshooting.
• Monitor data quality and business continuity arrangements.
• Collaborate with Pathology and Digital teams and external suppliers.
• Deliver training and documentation.

Skills

Pathology IT

System administration

Incident management

Stakeholder engagement

Job description

This is an exciting opportunity to join a small, highly skilled and supportive Pathology IT team at a time of significant digital transformation. As the Pathology IT Subject Matter Expert, you will play a pivotal role in ensuring the reliability, development and continuous improvement of critical systems that support patient care and laboratory services across the Trust. Working closely with clinicians, operational teams, Digital colleagues and external suppliers, you will have the opportunity to develop specialist expertise in pathology technologies, influence system enhancements, and make a visible and meaningful contribution to the future of digital pathology services. This role offers a unique blend of technical challenge, problem-solving and stakeholder engagement, making it ideal for someone who enjoys variety, taking initiative and delivering real-world impact.

The postholder will provide day-to-day support and management of the Trust's Pathology IT systems, ensuring they remain secure, reliable and fit for purpose. Key responsibilities include system administration, maintenance, testing, upgrades, troubleshooting and user support, alongside monitoring system performance, data quality and business continuity arrangements. The role will involve working closely with suppliers to manage incidents, updates and service improvements, supporting training and documentation, and acting as an escalation point for complex technical issues. The successful candidate will contribute to service development, support analyser interfaces where required, participate in change control and risk management processes, and work collaboratively with colleagues across Pathology and Digital to ensure the effective delivery of safe and efficient services. As part of a small team, the postholder will also contribute to the provision of 24/7 support through participation in the on-call rota.

Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.

Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.

We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.

The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.

Your Next Career Move Made Easier – Accommodation May Be Offered

We understand relocating can be a big step. Hampshire Hospitals may be able to provide accommodation options for successful candidates, depending on availability. If this something you would like to explore please contact Southern Housing on 02080 360017

For further details / informal visits contact: Name: Shaun Goldsmith Job title: Pathology IT Manager Email address: [e-mail] Telephone number: 07789268902