Pathology IT Technical Support Officer

Ekhuft; Canterbury; On-site; GBP 30,000 - 50,000; Full time

Job summary

An exciting opportunity to join a leading healthcare organization as a Pathology IT Technical Support Officer. This role involves supporting the implementation of a new Laboratory Information Management System (LIMS) while collaborating with IT and scientific staff across multiple sites. Ideal for a self-motivated individual with a strong background in Blood Sciences and experience in regulated environments. This position offers a chance to make a significant impact on patient care and operational efficiency within a nationally recognized network, ensuring quality and responsiveness in laboratory services.

Qualifications

• Experience in a UKAS ISO15189:2022 regulated environment.
• Ability to support design and testing of laboratory systems.

Responsibilities

• Support design, testing, and interpretation of test scripts for LIMS.
• Collaborate with Quality Leads and Biomedical Scientists.

Skills

Blood Sciences knowledge

Coagulation expertise

User Acceptance Testing (UAT)

Organizational skills

Compassionate communication

Education

Degree in Biomedical Science or related field

Tools

Laboratory Information Management System (LIMS)

Job description

Join to apply for the Pathology IT Technical Support Officer role at East Kent Hospitals University NHS Foundation Trust.

An exciting opportunity has arisen to join the Blood Sciences team for 12-months (maternity cover) as the Haemophilia Laboratory IT Technical Support Officer. This role supports the implementation of a new Laboratory Information and Management System (LIMS) within a nationally recognized network, ensuring connectivity and responsiveness to patient needs.

The successful candidate will collaborate with IT Leads, Support Officers, and Scientific staff across multiple sites, involved in design, user acceptance testing, and analysis of the new LIMS across Blood Sciences services. Travel to other sites may be required.

The role is ideal for a self-motivated, organized, and compassionate individual with a good understanding of Blood Sciences, particularly coagulation, and experience working in a UKAS ISO15189:2022 regulated environment. It is offered as a 12-month fixed-term contract or secondment.

Responsibilities include supporting the design, testing, and interpretation of test scripts for UAT, highlighting deficiencies, supporting training, and collaborating on middleware upgrades related to LIMS implementation. Close work with Quality Leads and Biomedical Scientists is essential for quality assessments and ensuring system robustness.

East Kent Hospitals Trust is one of the largest in England, serving around 800,000 people, guided by values of care, safety, respect, and making a difference. The organisation promotes a 'We care' approach empowering frontline staff.

The Kent and Medway Pathology Network comprises seven laboratories across four trusts, providing services to nearly 2 million people, with ongoing projects to enhance digital and operational capabilities.

For further details or informal visits, contact: David Gurney, Head Biomedical Scientist, Haemophilia, at [e-mail].