Pastoral Support Assistant

The Bishop Wand Church of England School; Sunbury-on-Thames; On-site; GBP 21,000 - 27,000; Full time

Job summary

The Bishop Wand Church of England School in Sunbury-on-Thames is seeking a dedicated Pastoral Support Assistant to join the Inclusion and Wellbeing Team on maternity cover from January 2027. You will support students across Key Stage 4, build positive relationships with pupils and families, and help maintain a safe, inclusive environment that promotes wellbeing and high expectations.

We value calm resilience, teamwork, and the ability to prioritise competing demands.

Qualifications

• Has experience of working with young people and/or within a school environment.
• Has a good understanding of inclusion, welfare and child protection.
• Can build positive relationships with students, parents/carers and colleagues.
• Has excellent communication and organisational skills.
• Is calm, resilient and confident when dealing with challenging situations.
• Can work effectively as part of a team while also using their own initiative.
• Is adaptable, self-motivated and able to prioritise competing demands.
• Is confident using Microsoft Office, including Outlook and Teams.
• Is committed to high expectations, positive behaviour and student wellbeing.

Responsibilities

• Support students across Key Stage 4 with pastoral needs.
• Build positive relationships with students and families.
• Help resolve pastoral concerns and promote wellbeing.
• Contribute to creating a safe, inclusive environment.
• Work closely with Heads of Year and the pastoral team.

Skills

Experience with young people

Inclusion welfare safeguarding

Excellent communication

Teamwork and initiative

Education

Five GCSEs including English and Maths at Grade C or above

Tools

Microsoft Office (Outlook)

Microsoft Teams

Job description

We are looking for an enthusiastic, caring and resilient Pastoral Support Assistant to join our Inclusion and Wellbeing Team from January 2027, providing maternity cover. This is an exciting opportunity for someone who is passionate about working with young people and wants to make a real difference to their behaviour, attendance, wellbeing, safety and engagement in school. Working closely with the pastoral team, Heads of Year and wider school community, you will support students across Key Stage 4, particularly those who may be vulnerable or require additional pastoral support. You will build positive relationships with students and their families, help resolve pastoral concerns and contribute to creating a safe, inclusive environment where every student can achieve their God-given potential. About you We are looking for someone who:

• Has experience of working with young people and/or within a school environment.
• Has a good understanding of inclusion, welfare and child protection.
• Can build positive and trusting relationships with students, parents/carers and colleagues.
• Has excellent communication and organisational skills.
• Is calm, resilient and confident when dealing with challenging situations.
• Can work effectively as part of a team while also using their own initiative.
• Is adaptable, self-motivated and able to prioritise competing demands.
• Is confident using Microsoft Office, including Outlook and Teams.
• Is committed to high expectations, positive behaviour and student wellbeing.

You will ideally have five GCSEs (or equivalent), including English and Maths at Grade C or above. Deputy Designated Safeguarding Lead training and experience of working with external service providers would also be desirable. Most importantly, we are looking for someone who genuinely cares about young people and understands the difference that effective pastoral support can make. You will be someone who can listen, encourage, challenge and support students while maintaining clear boundaries and high expectations. If you are enthusiastic about helping young people overcome barriers and achieve their potential, we would love to hear from you.