Pastoral Lead

Heron Hall Academy; Enfield; On-site; GBP 30,000 - 42,000; Full time

Job summary

Heron Hall Academy in Enfield is seeking a dedicated Pastoral Lead to provide daily support to pupils, addressing behavioural, emotional, social and attendance concerns while acting as the first point of contact for parents and carers.

You will work with Heads of Year, teaching staff and external agencies to promote restorative approaches, maintain pastoral records and contribute to safeguarding processes in a safe, inclusive school culture.

Qualifications

• Proven experience in pastoral care or pupil support in a secondary school setting, with a strong understanding of child development, safeguarding, inclusion and SEND.
• Excellent interpersonal and communication skills with the ability to manage sensitive information.

Responsibilities

• Provide daily support to pupils, responding to behavioural, emotional, social and attendance concerns.
• Act as the first point of contact for parents/carers, resolving concerns and fostering strong home-school relationships.
• Support pupils facing challenges including SEND, EAL or other barriers to learning, while maintaining pastoral records and contributing to safeguarding processes.
• Collaborate with Heads of Year, teaching staff and external agencies to deliver restorative approaches and targeted interventions, fostering a safe, respectful and inclusive school culture.

Skills

Interpersonal skills

Communication

Conflict resolution

Job description

Why join us?

Heron Hall Academy is an ambitious, eight-form entry mixed secondary school and a proud part of North Star Community Trust , a family of schools built on the belief that we are Stronger Together. The Trust plays a vital role in the communities it serves, creating real, lasting change through education, opportunity and support.

At Heron Hall, we share the Trust’s vision - to help every child succeed at school and in life. We live by the values of Education, Community, Opportunity , ensuring every pupil receives an excellent education, feels part of a strong and caring community, and has the chance to grow into a confident, well-rounded individual. As soon as you enter Heron Hall, you feel the pride, purpose and unity that define us. Our high standards and inclusive culture ensure that every pupil is supported, challenged and inspired to reach their full potential. We believe in every child and together, with North Star Community Trust, we help them believe in themselves.

About the role

As Pastoral Lead, you will provide daily support to pupils, responding to behavioural, emotional, social and attendance concerns. Act as the first point of contact for parents/carers, resolving concerns and fostering strong home-school relationships.

You will support pupils facing a range of challenges, including those with SEND, EAL or other barriers to learning, while maintaining accurate pastoral records and contributing to safeguarding processes. You will work closely with Heads of Year, teaching staff and external agencies to deliver restorative approaches and targeted interventions, fostering a safe, respectful and inclusive school culture.

What we are looking for

Proven experience in pastoral care or pupil support in a secondary school setting, with a strong understanding of child development, safeguarding, inclusion and SEND. You will demonstrate excellent interpersonal, communication and conflict resolution skills, along with the ability to manage casework, maintain accurate records and use data to inform interventions. Calm, approachable, proactive and solution-focused, you will also possess strong organisational skills to support the effective delivery of pastoral care.

What we offer

We are committed to being a supportive, caring and rewarding place to work and learn, and to being an employer of choice. A full overview of our offer, including staff benefits, our People Plan and what our staff say about working with us, can be found in the supporting documents attached.

Safeguarding statement

We are fully committed to safeguarding and promoting the welfare of children and young people and expect all staff to share this commitment. As part of our recruitment process, the successful candidate will be required to undergo safer recruitment checks, including enhanced clearance through the Disclosure and Barring Service (DBS) and any other pre-employment checks relevant to their role.

Equal opportunities

We are committed to fostering a positive and inclusive working culture that reflects our Trust's ethos of being ‘Stronger Together.’ The Trust is committed to promoting equality of opportunity for all. It aims to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit.

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