Pastoral Care & Welfare Admin Coordinator

Marchant Recruitment; Cheltenham; On-site; GBP 18,000 - 24,000; Full time

Job summary

The school in Cheltenham seeks a compassionate Pastoral Support Administrator to assist the pastoral team with pupil welfare and family communication. You will handle administrative tasks, maintain records and coordinate meetings, ensuring safeguarding processes are followed.

The successful candidate will have prior school admin or welfare experience, strong communication and organisation, and discretion with sensitive information. An enhanced DBS check is required.

Qualifications

• Previous school administration, pastoral support or welfare-related experience.
• Understanding safeguarding and confidentiality responsibilities.
• Excellent communication and organisational skills.
• Confidence handling sensitive information and competing priorities.
• Calm, empathetic and professional approach.
• Enhanced DBS check will be required in line with the role.

Responsibilities

• Maintaining accurate pastoral records and updating school systems.
• Supporting communication with parents and carers.
• Coordinating meetings involving pastoral staff and external professionals.
• Recording concerns, actions and follow-up arrangements.
• Assisting with attendance, behaviour and pupil welfare administration.
• Ensuring safeguarding concerns are passed promptly to the appropriate staff.

Skills

Communication

Organisation

Safeguarding awareness

Confidentiality

Empathy

Prioritisation

Job description

The school in Cheltenham seeks a compassionate Pastoral Support Administrator to assist the pastoral team with pupil welfare and family communication. You will handle administrative tasks, maintain records and coordinate meetings, ensuring safeguarding processes are followed.

The successful candidate will have prior school admin or welfare experience, strong communication and organisation, and discretion with sensitive information. An enhanced DBS check is required.