Passenger Transport Admin Lead

Jobtailor; Ipswich; On-site; GBP 18,000 - 24,000; Full time

Job summary

Jobtailor is seeking an administrative professional to provide efficient support to the Passenger Transport Team. You will manage documents, respond to inquiries, and maintain accurate data across systems.

The role involves meeting coordination, note-taking, and processing routine financial information. Applicants should demonstrate strong organisational and communication skills, attention to detail and proficiency in Microsoft Office.

Qualifications

• Excellent organisational skills, with ability to prioritise workload and meet deadlines.
• Strong communication to liaise with colleagues, customers, schools and partners.
• Professional, customer-focused approach ensuring clear and timely information.
• Attention to detail in records, documentation and data management.
• Proficient with Microsoft Office and Passenger Transport systems.
• CV and supporting statement required for application.
• DBS check or police vetting required for relevant posts.

Responsibilities

• Provide efficient and accurate administrative support to colleagues across the Passenger Transport Team.
• Prepare and maintain documents, records and correspondence.
• Monitor, prioritise and respond to enquiries through shared mailboxes.
• Maintain accurate service information across systems, spreadsheets and databases.
• Arrange meetings, prepare papers, record notes or minutes and follow up actions.
• Process routine correspondence, reports and financial information per procedures.
• Liaise with internal colleagues, transport providers, schools and partners.
• Identify opportunities to improve administrative processes and information flow.
• Provide flexible support and cover across the team as required.
• Support school travel, social care transport and local bus services.

Skills

Organisational Skills

Effective Communication

Attention to Detail

Digital Skills

Customer-Focused Approach

Education

DBS Check

Police Vetting

Tools

Microsoft Office

Passenger Transport Systems

Job description

Jobtailor is seeking an administrative professional to provide efficient support to the Passenger Transport Team. You will manage documents, respond to inquiries, and maintain accurate data across systems.

The role involves meeting coordination, note-taking, and processing routine financial information. Applicants should demonstrate strong organisational and communication skills, attention to detail and proficiency in Microsoft Office.