Passenger Attendant (Transport)

Calderdale Metropolitan Borough Council; Halifax; On-site; GBP 42,000 - 43,000; Part time

Job summary

Calderdale Metropolitan Borough Council operates a dedicated Transport Services team transporting children with Special Educational Needs and Disabilities in a 16-seater minibus fleet to schools across the borough and beyond.

We are seeking to expand our passenger attendants who will help ensure a high-quality service, assist passengers and contributing to safe, efficient transport operations, including peak-time coverage and readiness for additional hours as required.

Qualifications

• Experience of working with people with special needs is desirable
• Must be prepared to work as part of a team
• Physically and mentally demanding role

Responsibilities

• Assist passengers, assistant drivers, and contribute to a safe and efficient Transport Service.
• Transport children with Special Educational Needs and Disabilities in minibuses across schools in the borough and beyond.

Job description

Post Ref: CC033

Please note: Internal, at risk or redeployee applicants will be seen in the first instance.

Transport Services has an excellent reputation for providing the transportation requirements of school children with special needs, older people, and adults with disabilities.

Transport Services has an excellent reputation for providing the transportation requirements of school children with special needs, older people, and adults with disabilities.

Our aims are to:

• Provide a safe and comfortable journey
• Value Equality and Diversity
• Treat all passengers with dignity and respect
• Make our journeys an enjoyable experience

We are looking to expand our dedicated transport team of minibus passenger attendants, transporting children with Special Educational Needs and Disabilities in our fleet of 16-seater minibuses to a range of schools throughout the borough and beyond.

You will ensure that a high-quality passenger transport service is delivered to our customers by assisting passengers, assistant drivers and contributing to a safe and efficient Transport Service.

Experience of working with people with special needs is desirable although training will be provided for suitable applicants. This post is both physically and mentally demanding and you must be prepared to work as part of a team.

The working pattern is generally between 6.30 am until 10.00am then 2:15pm until 18.00pm daily but this will vary.

The service requires people to be available at peak times of operation. You may also be required to work additional hours as the service requires.

Due to the requirements of the role, the post holder must be aged 18 or over.

The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Applicants to posts that are exempted from the Rehabilitation of Offenders Act will require a DBS from the Disclosure and Barring Service before the appointment is confirmed.

Closing Date: Tuesday 22 September 2026

Interviews: Week commencing 28th September 2026

This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa.

If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the Skilled Worker visa route before applying. To be eligible for sponsorship you'll usually need to be paid the standard salary rate of at least £41,700 per year (unless exceptions apply) and meet the other eligibility criteria. Ensure you are eligible before applying.

We may utilise digital interview methods.

As part of our Vision https://www.calderdale.gov.uk/vision/ we aim to be a talented, resilient and inclusive community. We welcome applications from all and offer a variety of flexible working / job share opportunities.

All applications are anonymised before being seen by the selection panel.

As part of our fair recruitment process, we ask that all applications are written by the candidate and that Artificial Intelligence (AI) use is limited, unless assistance is required as a reasonable adjustment for a disability. Content should be truthful, accurate, evidence based and not embellished - see guidance.

For support on your application please read our Application Booklet or visit our Employment Hub.