Passenger Assistant

Norse

Norwich

On-site

GBP 15,000 - 18,000

Part time

14 days+
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Benefits offered by this job

20 days annual leave
Pension & sickness scheme
Discounts with local partners

Job summary

Norse Transport Division seeks an experienced Passenger Assistant at our Norwich depot. You will work with the Minibus Driver to transport vulnerable children and adults, supporting wellbeing and providing a caring tailored service on each journey.

This fixed-term contract is 25 hours per week, Monday to Friday, covering AM and PM school runs. The role is physical, requiring lifting of wheelchairs and securing loads, with training and development opportunities offered.

Qualifications

  • Good geographical knowledge of local area.
  • Able to carry out physical work.
  • Previous experience in care-based role.
  • Supportive and caring attitude.
  • Ability to work as part of a team.

Responsibilities

  • Transport vulnerable children and adults to and from destinations with the Minibus Driver.
  • Support wellbeing and provide a caring tailored service on each journey.
  • Build relationships with clients and local community to support journeys.
  • Assist with securement and loading as required (physical role).
  • Contribute to safe, reliable and compassionate transport operations.

Skills

Geographical knowledge
Physical work
Care-based experience
Supportive attitude
Team player

Job description

Norse Transport Division are currently seeking an experienced Passenger Assistant to work in at our depot based in Norwich. You will work alongside the Minibus Driver to transport our vulnerable children and adults to and from their destinations, supporting their wellbeing, providing a caring tailored service and ensuring a successful journey., As the Passenger Assistant you will be responsible for playing a vital role in supporting our vulnerable children and adults in their journey. This is an essential service we operate across Norfolk. You will have hands on experience building relationships with our clients providing a caring tailored service to the local community. This is a physical role as you will often be required to lift wheelchairs and use ratchet straps to secure items in the minibus.

  • Good geographical knowledge of local area.
  • Able to carry out physical work.
  • Previous experience in care-based role.
  • Supportive and caring attitude.
  • Ability to work as part of a team.
    This position is being offered on a Fixed Term Contract offering 25 hours per week, Monday to Friday working both the AM & PM school runs., Alongside a fantastic opportunity to join an excellent rewarding working team we offer:
  • £26,546.33 Pro Rata (based on a 40-hour working week).
  • 20 days annual leave, plus bank holidays.
  • Pension & Sickness scheme.
  • A number of local partnerships and discounts.
  • Ongoing training and development opportunities.
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