Passenger assistant

Oxfordshire Bus Enhanced Partnership; Abingdon; On-site; GBP 22,000 - 24,000; Full time

Benefits offered by this job

Flexible working

Learning & development

LGPS contributions

Discounts

Family-friendly policies

Job summary

Oxfordshire County Council is seeking a Passenger Assistant to support the safe conveyance of service users to SEN schools and day services. You will assist with leaving homes, boarding and alighting from vehicles, and ensuring safe, dignified journeys with staff supervision.

No formal qualifications are required, but a good general education and the ability to communicate are essential. Successful candidates will undertake disability awareness and safeguarding training.

Qualifications

• Good general education and strong communication ability.
• Ability to deal with challenging situations and be comfortable around people with learning and physical disabilities.
• Willingness to undertake disability awareness and safeguarding training.

Responsibilities

• Assist in the safe conveyance of service users to/from SEN schools and Adult and Learning Disability Day Services.
• Help service users board, travel and alight from the vehicle, ensuring safety and dignity.
• Work cooperatively with the driver and other staff to complete journeys safely and effectively.
• Maintain high standards of customer care, accuracy, safety and professionalism in all duties.

Skills

Communication skills

Disability awareness

Safeguarding awareness

Education

General education

Job description

About Us

Here at Fleet Services, we pride ourselves on our commitment to promoting safeguarding and the welfare of children and adults, conveying vulnerable people with dignity and respect, using fully trained staff in specialised passenger vehicles in accordance with service requirements.

About the Role

The main duties are to assist in the safe conveyance of service users to/from SEN schools, and Adult and Learning Disability Day Services, for various activities and respite care needs. This will require helping service users, leaving their homes, boarding the vehicle, alighting from the vehicle and making their way to the appropriate service in a safe and dignified manner.

You will be required to work co-operatively with the vehicle driver and any other staff involved to ensure that passenger movements and journeys are completed safely and effectively to accomplish the desired outcome.

To maintain our high standards of customer care, accuracy, safety and effectiveness in all work tasks and a mature disciplined approach to our duties.

About you

Although no formal qualifications are required for this post you should have a good standard of general education and the ability to communicate and share information. The ability to deal with challenging situations and be comfortable around people with learning and physical disabilities. Successful candidates will undertake disability awareness and safeguarding training.

Rewards and benefits

• We are proud of our strong flexible working culture, including the opportunity for flexibility in working hours and the use of technology to support agile working.


• We offer some of the very best learning and development opportunities to support your ongoing development.


• You will have access to a Local Government Pension Scheme with employer contributions of up to 19.9% of your salary; a range of local and national retail discounts; and a host of enhanced family-friendly policies including carers leave and paid time off for volunteering.

Our commitment to: Equality, Diversity and Inclusion

At Oxfordshire County Council we are proud of our diverse workforce. Everyone is accepted for who they are, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or on maternity or family leave. We have a number of staff network groups which provide peer support, education and safe spaces for all.

Our commitment to: Guaranteed Interview Schemes

As a Disability Confident employer, we guarantee an interview for disabled applicants who meet the essential criteria for the job. We also guarantee interviews to care leavers who have completed further education and who meet the essential criteria for the job. For those leaving care without any further education, we guarantee an interview for our apprenticeships. We are also committed to helping and supporting those transitioning from HM Armed Forces to civilian life and guarantee an interview for those demonstrating the essential criteria for the role, within three years of leaving the service.

Our commitment to: Safeguarding

Oxfordshire County Council are committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect these commitments.

Our commitment to: Flexible Working

We are open to discussions about flexible working, which can include flexi-time, part time working, job sharing, nine-day fortnights and annualised hours, depending on the requirements of the role and the service.

Follow us on Social Media

Stay up-to-date with the latest news and featured jobs from Oxfordshire County Council by following us on LinkedIn, Facebook, Twitter and Instagram.

If you encounter any issues with the application system, please contact us at: [e-mail]