Party Host

Jump Inc; Liverpool; On-site; GBP 40,000 - 60,000; Part time

Job summary

Jump Inc is seeking a Party Host for their Urban Playgrounds, responsible for overseeing birthday parties and delivering exceptional customer service. Ideal candidates are warm, enthusiastic, and capable of multitasking in a fun environment. Flexibility to work weekends and holidays is a must.

Benefits

Training and development

Competitive pay

Supportive team environment

Free airtime on the park!

Qualifications

• Warm, welcoming personality; entertaining and energetic.
• Engaging with children and parents, providing exceptional customer service.
• Previous experience with children beneficial.

Responsibilities

• Ensure birthday parties run smoothly and on time.
• Engage with partygoers and provide a VIP experience.
• Set up and clean party rooms after events.

Skills

Good communication skills

Interpersonal skills

Problem-solving

Time management

Customer service

Job description

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Jump Inc is a fast-growing estate of Urban Playgrounds across the UK

Jump Inc is all about spring-loaded fun. A place where jumpers can literally Get Some Air and bounce off the walls in a safe and controlled environment! We have parks in Sheffield, Rotherham, Leeds, Lincoln, Beverley, Liverpool and Bicester packed with activities to suit everyone – from trampolines to inflatables to ninja zones.

What can we offer you?

• Training and development
• Competitive pay
• Supportive team environment
• Free airtime on the park!

Our people are our most important ambassadors for the Jump Inc brand, and we work hard to ensure we have people on the team who can provide the best possible experience to everyone who walks through our door.

PARTY HOST

Birthday Parties are a very special part of our business and the Jump inc experience. Party hosts have a big responsibility dealing with the parents and their guests and making this day extra special for them. It is a party host’s job to ensure each party group feels like a true VIP!

The Role

• The Party staff are focused on the parties, ensuring each party runs smoothly and on time
• Multitasking – any downtime will help cover in other areas of the business.
• Party hosts are required to be able to work school holidays and most weekends
• Greeting party groups when they arrive, checking the partygoers in and collecting guests’ shoes before they use the park.
• Engaging with the partygoers on the park, initiating games and conversation.
• Ensuring the party have all of the vouchers, drinks and enough food.
• Looking after your party group for the duration of their stay at Jump inc. It is important you ensure your guests have the best possible experience. So interaction is key.
• Setting up party rooms as well as ensuring the party rooms are clean and tidy after each party finishes.
• Deal with any customer requests promptly and courteously
• At times you may be required to assist in other duties as required

The Person

• Entertaining and a warm, welcoming personality.
• Animated and enthusiastic
• Playful and energetic
• Engaging
• Good communication skills and interpersonal skills
• Able to provide exceptional customer service
• Problem-solving and time management
• Supervision of party children – responsible but not the fun police!
• Professionalism and resilience
• Previous work experience involving interaction with children would be beneficial. Any experience involving customer interaction and customer service would also be advantageous.