Parts Specialist – Reading/UK

BYD EUROPE; Hounslow; On-site; GBP 32,000 - 45,000; Full time

Benefits offered by this job

Competitive remuneration

Scottish Widows workplace pension

Commuting Allowance

Car Salary Sacrifice Scheme

25 days paid holidays + public holiday

Private Health care

Department & company-wide team buildin

Team building events

Job summary

BYD Europe in Reading is seeking a Parts Specialist (Bus Industry) to identify, source, order and manage spare parts for buses and related systems, ensuring uptime and minimal downtime for service operations.

You will handle parts requests, maintain inventory accuracy, raise POs and liaise with suppliers while supporting warranty processes and service teams. A diploma/degree in automotive or logistics and 2+ years’ parts ops experience are required.

Qualifications

• Diploma or degree in Automotive, Mechanical Engineering, Supply Chain, Logistics, or related discipline.
• 2+ years experience in automotive, commercial vehicle, truck, or bus parts operations.
• Knowledge of bus systems including powertrain, braking, suspension, HVAC, electrical, and body components.

Responsibilities

• Identify bus spare parts using EPC systems, technical manuals, VIN/chassis information and engineering drawings.
• Process parts requests from workshop technicians and fleet customers.
• Ensure timely parts availability for maintenance and repairs.
• Raise purchase orders and track supplier deliveries; liaise on pricing, lead times and availability.
• Provide technical parts support to service teams and customers; prepare quotations and process sales orders.
• Support warranty claims and coordinate return-to-vendor processes.

Skills

Automotive parts operations

Inventory management

Customer service

Education

Diploma or degree in Automotive/Mechanical Engineering/Supply Chain/Logistics

Job description

About The Role

The

The Parts Specialist (Bus Industry) is responsible for supporting bus service operations by identifying, sourcing, ordering, and managing spare parts for buses and related systems. The role ensures timely parts availability to maximize vehicle uptime, minimize downtime, and support maintenance and warranty activities.

Reporting to: Workshop Manager. Working location: BYD’s Reading site, RG2 0TG.

Key Responsibilities

Parts Identification & Supply

• Accurately identify bus spare parts using EPC systems, technical manuals, VIN/chassis information, and engineering drawings.
• Process parts requests from workshop technicians and fleet customers.
• Ensure timely parts availability for maintenance and repairs.

Inventory Management

• Monitor inventory levels and maintain optimal stock availability.
• Conduct stock counts and inventory audits.
• Manage obsolete, slow-moving, and critical inventory items.

Procurement & Supplier Management

• Raise purchase orders and track supplier deliveries.
• Liaise with suppliers regarding pricing, lead times, and availability.

Customer & Workshop Support

• Provide technical parts support to service teams and customers.
• Prepare quotations and process sales orders.

Warranty & Quality Support

• Support warranty claims and coordinate return-to-vendor processes.

Your profile

Essential

• Diploma or degree in Automotive, Mechanical Engineering, Supply Chain, Logistics, or related discipline.
• 2+ years experience in automotive, commercial vehicle, truck, or bus parts operations.
• Knowledge of bus systems including powertrain, braking, suspension, HVAC, electrical, and body components.

Key Competencies

• Technical parts knowledge
• Inventory planning and control
• Customer service orientation
• Problem-solving and analytical skills
• Communication and stakeholder management

Key Performance Indicators (KPIs)

• Parts availability rate
• Inventory accuracy
• Stock turnover ratio
• Order fulfillment lead time
• Customer satisfaction score

Suggested Enhancements for Bus Industry Roles

• EV bus parts knowledge including batteries and high-voltage systems.
• Focus on fleet uptime and service level agreements.
• Parts consumption forecasting and failure trend analysis.
• Global supply chain coordination and imported parts management.

We offer

• Performance and experience-based competitive remuneration
• Scottish Widows workplace pension
• Commuting Allowance
• Car Salary Sacrifice Scheme
• 25 days paid holidays + public holidays
• Private Health care
• Department & company-wide team building events.

Our Purpose is to build a zero-emission future that reconnects humanity with nature and a World of clean air. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team