Parts Sales Executive - Exeter

TieTalent; Exeter; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in the automotive industry seeks a Business Development Representative in Exeter. You will work closely with the Sales Manager to meet KPIs, build customer relationships, and provide high-quality service in a B2B sales environment. The role demands a proactive approach with a passion for customer satisfaction and industry knowledge.

Qualifications

• Proven track record in B2B sales.
• Strong verbal and written communication skills.
• Experience in fast-paced sales environments.

Responsibilities

• Achieving sales targets and KPIs.
• Building relationships with customers.
• Providing excellent customer service.

Skills

Customer Service

Sales Target Achievement

Relationship Building

Communication

IT Literacy

Tools

MS Excel

Job description

About TPS

TPS provides independent garages and bodyshops with high-quality Genuine Parts and products needed to service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group, which includes Audi, SEAT, ŠKODA, Volkswagen passenger cars, and Commercial Vehicles. It operates a national network of TPS Centres with a 1,500-strong workforce. The company prides itself on creating a motivating and inclusive workplace that recognizes and rewards employees, encouraging continuous learning and development.

Launched as a new brand concept in 2006, TPS is based on an Agency Model, where Centres stock and sell on behalf of Volkswagen Group UK. The brand has experienced rapid growth both financially and in the expansion of Centres nationwide.

About the Role

What will you be doing?

• Working with the Sales Manager and team to deliver and achieve the business plan and sales objectives of the Centre.
• Achieving personal KPIs and revenue objectives with target customers.
• Accurately identifying parts to meet customer sales requirements.
• Utilising all product promotions effectively to meet targets.
• Identifying and leveraging potential sales opportunities within the customer base.
• Maintaining product knowledge and awareness of competitor activity.
• Building strong relationships with customers through regular contact via phone and face-to-face visits.
• Providing high-level customer service by understanding requirements, responding to requests, progressing orders, and offering expert advice.
• Providing timely communication to customers regarding their credit status.
• Supporting the TPS Centre team to ensure good working relationships and excellent customer service.
• Working with the Sales Manager to achieve sales targets and ensure a cohesive sales approach.
• Handling incoming calls and customer inquiries within KPIs, using the approved greeting.
• Ensuring proper and accurate use of all systems for searching and ordering parts.
• Completing documentation accurately and promptly.
• Managing cash and credit card transactions in line with TPS guidelines.

Requirements

What are we looking for?

• A self-starter with a proven track record in building relationships and achieving sales targets in a B2B environment.
• Confident and capable communicator with experience in fast-paced and/or telesales environments.
• Passion for providing excellent customer service.
• Strong verbal and written communication skills to build relationships with stakeholders.
• A team player with drive and determination to meet individual and sales targets weekly and monthly.
• Excellent attention to detail and accurate record-keeping.
• IT literate, preferably with good knowledge of MS Excel.
• Passion for the automotive industry.

Nice-to-have skills

• Customer Service experience.

Location

Exeter, England

Work Experience

• Business Developer / Sales Development Representative

Languages

• English