Parts Sales Executive

Perfect Placement; Norwich; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading automotive trade parts retailer is looking for a Vehicle Parts Sales Executive in Norwich. You will provide exceptional customer service, technical support, and manage inventory orders while being part of a close-knit sales team. Enjoy benefits like enhanced holidays and career development opportunities.

Benefits

Workplace pension scheme

Enhanced annual holiday allowance

Access to further training

Career prospects within the business

Qualifications

• Proven track record in B2B sales or telesales environment.
• Passion for customer service and relationship building.
• Experience with automotive parts preferred but not essential.

Responsibilities

• Answering customer calls and inquiries about vehicle parts.
• Providing technical support for identifying correct parts.
• Creating and maintaining accurate customer records.

Skills

Customer Service

Communication

Attention to Detail

Relationship Building

Sales Targets Achievement

IT Literate

Tools

MS Excel

Job description

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Vehicle Parts Sales Executive required in Norwich

Our client, a leading automotive trade parts retailer with locations across the UK, is currently looking to recruit a Parts Sales Executive for their centre in Norwich.

As a Parts Sales Executive, you will be reporting to the Sales Manager working with a close-knit and friendly parts sales team.

Your key responsibilities as a Parts Sales Executive will include:

• Answering customer calls and responding to inquiries related to vehicle parts availability, compatibility, and pricing.
• Providing technical support to customers to help them identify the correct part for their vehicle or equipment.
• Interpreting technical specifications and diagrams to assist customers in selecting the appropriate parts.
• Creating and maintaining accurate records of customer interactions, including orders, inquiries, and complaints.
• Coordinating with suppliers to ensure that parts are available and delivered promptly.
• Assisting with the processing of orders, including verifying part numbers and pricing, and ensuring that orders are accurate and complete.
• Troubleshooting problems related to parts orders and working with customers to resolve issues.
• Providing after-sales support to ensure customer satisfaction and retention.
• Staying up to date with product knowledge and industry trends to provide the best service possible.

To be eligible for this role, you will be a self-starter with a proven track record in building strong relationships and achieving sales targets in a fast-paced B2B/telesales environment. Previous experience working with automotive parts is essential, ideally in a motor factor or trade sales environment, but this is non-essential. You will have a passion for providing excellent customer service and possess strong communication skills, both verbal and written. Since you'll be working with a parts sales team, being a team player with the drive and determination to meet individual and sales targets weekly and monthly is important. Attention to detail and accurate record-keeping are essential. You should be IT literate, preferably with a good working knowledge of MS Excel.

What's in it for you? For your hard work as a Parts Sales Executive, our client is offering:

• Workplace pension scheme.
• Enhanced annual holiday allowance.
• Access to further training.
• Career prospects within a business committed to creating a motivating and inclusive workplace where employees are recognized and rewarded, and encouraged to learn and develop.

If you are interested in this Parts Sales Executive role in Norwich, please contact Danielle Axtell Carty at Perfect Placement Today.

Our team of automotive recruitment specialists is dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don’t settle for just any motor trade job—let us help you find the one that takes you closer to your career goals.