Parts Manager

TieTalent; Birmingham; On-site; GBP 30,000 - 45,000; Full time

Job summary

Join a leading vehicle repair company as a Parts Manager in Birmingham. You will oversee the parts department, ensuring smooth operations while focusing on customer satisfaction. The role involves managing supplier relationships and ordering necessary parts. This is an exciting opportunity to contribute to a company recognized for its customer service and innovative practices.

Benefits

Competitive salary

Bonus opportunity

Company pension scheme

33 days' holiday

Discounts on Aviva products

Participation in Save As You Earn scheme

Wellbeing tools

Qualifications

• Experience in parts ordering and receipting processing.
• Ability to work independently and innovatively.

Responsibilities

• Lead and manage the parts department operations.
• Develop relationships with suppliers and internal teams.
• Identify and order necessary parts and supplies.

Skills

Customer Focus

Organizational Skills

Computer Literacy

Job description

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About

Overview

Are you able to run a proactive parts department with a focus on the customer and what matters to them, while promoting Solus & Aviva values, principles, and goals at one of our award-winning sites?

Responsibilities

The Role:

1. Lead and have accountability for the smooth running of the parts department.
2. Develop relationships with external suppliers and internal business areas.
3. Identify and order parts, dry goods, and sundries as required, and secure and label all parts to be returned.
4. Identify trends within our parts supply chain that result in failure or rework at the site.
5. Communicate with business leaders about possible delays and lead times.
6. Prioritize duties as agreed with site leaders to drive high customer satisfaction.

Qualifications

Desirable qualifications and experience include:

• Parts ordering/receipting processing and capability
• Strong customer-focused background
• Organizational and prioritizing skills
• Knowledge of insurance principles (desirable)
• Computer literacy
• Ability to work independently and innovatively

About Solus

Solus, owned by Aviva, is a UK leader in vehicle repairs, returning cars to the road in just 11 days on average and boasting a 4.6/5 star customer rating. With an award-winning apprenticeship program and numerous industry awards, Solus is shaping the future of vehicle repair.

Why Join Solus?

• Competitive salary based on location, skills, experience, and qualifications.
• Bonus opportunity tied to performance and company success.
• Company pension scheme with employer contributions.
• 33 days' holiday (including bank holidays), with options to buy or sell up to 5 days.
• Up to 40% discount on Aviva products and other retailer discounts.
• Participation in the Aviva Save As You Earn scheme.
• Supportive policies including parental and carer's leave.
• Wellbeing tools like Income Protection and 24/7 GP access.

We value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply—your unique skills might be just what we need.

We guarantee an interview for disabled applicants meeting the minimum criteria—just email us after applying to let us know.

Ready to join us? Apply online today, and our team will be in touch within 14 days.

Location

• Birmingham, England

Work Experience

• Administrative
• General Project Management
• General Management

Languages

• English

Seniority Level

• Mid-Senior level

Employment Type

• Full-time

Job Function

• Sales and Business Development

Industries

• Technology, Information and Internet