Parts Coordinator / Van Stock Controller - Birmingham

Crown Lift Trucks Ltd; Birmingham; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Company pension plan

25 days annual leave plus bank holiday

Excellent discount scheme

Employee assistance programme

Job summary

Crown Lift Trucks Ltd in the UK is seeking a parts department specialist to interpret customer requirements, confirm part numbers, process orders in the Baan system, and manage back order reports. You will maintain inventory housekeeping and handle daily purchasing, packing, and dispatch.

The role emphasizes teamwork, strong communication with internal and external customers, and proficient use of Microsoft Office and manuals.

Qualifications

• Previous experience within a Parts Department.
• Good understanding of inventory procedures.
• Excellent communication skills with internal and external customers.
• Working knowledge of Microsoft Office (Excel and Word) and ordering software.
• Flexibility to work as part of a team and as an individual.

Responsibilities

• Interpret customer requirements for spare parts and confirm correct part numbers.
• Analyse back order reports and spare part requirements for open orders.
• Maintain inventory housekeeping.
• Process and co-ordinate purchase, replenishment, picking, packing and dispatching daily.
• Maintain administration and filing systems.

Skills

Experience in parts department

Inventory procedures

Communication skills

MS Office (Excel/Word)

Team player / independent

Tools

Baan software

Job description

About Crown Lift Trucks Ltd

Since its entry into the material handling industry in the 1960s, Crown Equipment Corporation has earned a reputation for exceptional product design, engineering and manufacturing of its award-winning line of electric lift trucks. From our smallest pallet truck to our highest lifting VNA truck, our goal is to always provide the user with the safest, most efficient and ergonomic forklift truck possible. Crown supports customers with a wide selection of electric forklift trucks ranging from pallet trucks to very narrow-aisle VNA trucks.

Our brand promise is:

“Crown designs, manufactures, distributes, services and supports material handling products that provide customers with superior value.”

Quality and performance are the foundation of Crown’s success. Since our inception, our company culture has always been about people performing and working as a team to ensure that quality is built into every forklift truck we make.

Crown’s headquarters, manufacturing facilities and network of branches offer diverse and challenging careers in a broad range of professional and vocational roles.

Job Description

• Interpret customer requirements for spare parts, assuring the part numbers are correct and the orders are then loaded onto the Baan system.
• Analyse and evaluate back order reports and spare part requirements for open orders.
• Maintain good inventory housekeeping.
• Process and co-ordinate purchase and replenishment orders arriving, picking, packing and dispatching daily.
• Maintain appropriate administration and filing systems.

Person Specification

Essential Skills

• Previous experience within a Parts Department.
• Good understanding of inventory procedures.
• Excellent communication skills with previous experience in communicating with internal and external customers.
• Working knowledge of Microsoft Office (including Excel and Word), Parts and Service manuals, Internet) Ordering software.
• Flexibility to work as part of a team and as an individual.

Desirable Skills

• Knowledge of Baan software or equivalent package

Vacancy Details

• Hours of Work: Monday to Thursday – 08:00am to 4:30pm (with 1 hour unpaid for lunch)
• Friday – 08:00am to 4:00pm (with 1 hour unpaid for lunch)
• Salary: Dependent on experience
• Holidays: 25 days holiday.

At Crown, we know that our employees are the driving force behind our success in the material handling industry. We cultivate a culture of passionate people and inspired innovation. In fact, throughout Crown’s history, more than 1,000 employees have reached a 25-year milestone, and we are proud to have travelled their career paths with them.

From employee training and development to competitive compensation packages, we invest in our employees, knowing that people are always at the core of what moves us forward.

In addition to financial remuneration and participation, we our offer our employees various social benefits including but not limited to:

• Company pension plan.
• 25 days annual leave plus bank holidays.
• Excellent discount scheme with access to the best perks from some of the UK’s biggest brands.
• Employee assistance programme.