Parts Advisor (Warrington)

Halliwell Jones Ltd; Warrington; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

22 days holiday

Birthday off

Car scheme access

Family-run culture

BMW UK training

Job summary

Halliwell Jones (Warrington) Ltd is seeking a Parts Advisor to join their team in Warrington. You will help customers find the right automotive parts and ensure accurate, timely order processing within a BMW/Prestige centre environment.

Key duties include direct parts selling, maintaining supplier relationships, and providing outstanding service while working to deadlines in a busy dealership setting.

Qualifications

• Experience with BMW/Prestige centre parts operations.
• Excellent communication and customer liaison abilities.
• Ability to communicate the Companies products and services professionally.
• Full UK driving licence and computer literate.

Responsibilities

• To satisfy all customer requirements and increase all aspects of the parts business through Direct selling.
• To be fully conversant with all procedures within the Parts Department.

Skills

BMW/Prestige parts experience

Customer liaison

Communication skills

Senior manager liaison

Product/service knowledge

Attention to detail

Work under pressure

Team player

Initiative

Driving licence

Tools

Microsoft Word

Google Drive

Job description

About the role: Parts Advisor (Warrington)

Become a Key Player at Halliwell Jones (Warrington) Ltd as a Parts Advisor
If you are passionate about automotive parts and delivering outstanding customer support within a respected brand, known for quality, care, and customer satisfaction then this could be the job for you. At Halliwell Jones (Warrington) Ltd, we are seeking an organised and driven Parts Advisor who thrives in a fast-paced, dynamic environment and takes pride in helping our customers find exactly what they need-efficiently and accurately.

In this vital role, you will be a crucial member of the Halliwell Jones team, managing parts and maintaining strong relationships with all suppliers to ensure smooth operations, timely deliveries and the seamless running of our workshops. Got your attention? Keep reading to discover the responsibilities and qualities we are looking for.

• Time to Unwind - Enjoy 22 days' holiday, increasing to 25 days with length of service, plus your birthday off to celebrate!
• Drive the brand - Access to a new car at a reduced cost through our salary sacrifice Employee Car Scheme (availability, terms, conditions and eligibility criteria apply)
• Work Where People Matter - A friendly, family-run business with a supportive team culture
• Expert Training - Specialist development with BMW UK to keep your skills sharp
• Grow With Us - Ongoing learning and a clear path to progression
• Enjoy Your Environment - Work in a modern, high-spec facility designed for excellence
• Security and Peace of Mind - Benefit from our Life Assurance Scheme

Your Responsibilities

• To satisfy all customer requirements and increase all aspects of the parts business through Direct selling.
• To be fully conversant with all procedures within the Parts Department.

What we're looking for

• Parts Experience with BMW / Prestige centre
• Vehicle knowledge with BMW / Prestige centre
• Excellent communication and customer liaison skills
• Experience communicating with Senior Managers and Head of Business (reports)
• Ability to communicate the Companies products and services in a professional and timely manner
• Excellent attention to detail
• Ability to work well under pressure and to tight deadlines
• Ability to work within a team environment
• Ability to use own initiative
• Computer Literate - Word packages and Drive
• Full valid UK driving licence