Parts Advisor - Volkswagen Commercial Vehicles

Citygate Automotive; High Wycombe; On-site; GBP 32,000 - 36,000; Full time

Job summary

Join a leading automotive company as a Parts Advisor, where you'll handle requests, manage inventory, and provide excellent customer service in a dynamic environment. With a focus on training and internal career progression, Citygate Automotive offers valuable employee benefits and a supportive team culture.

Benefits

Access to in-house training academy

Employee assistance programme

High street discounts

Employee referral scheme

Standard company benefits such as pension and life assurance

Qualifications

• Proven experience in a parts-related role.
• Strong communication skills are essential.
• Must have a valid, clean driver's license.

Responsibilities

• Process requests/orders for spare parts and raise invoices.
• Perform administrative tasks related to stock movement and sales.
• Undertake regular stock takes and maintain stock security.

Skills

Effective communication skills

Attention to detail

Target driven

Education

Previous experience in a parts related role

Full, clean driving license

Job description

Parts Advisor

Citygate Volkswagen Van Centre, Wooburn Green

OTE £34,000

Role overview

Citygate Automotive are looking for a Parts Advisor to professionally operate within the Parts Department and to order, receive, administrate, control and issue parts.

Key responsibilities

Your key responsibilities as a Parts Advisor will be to:

• Process requests / orders for spare parts
• Raise invoices and receive payment for parts
• Process special orders and to communicate on lead time, actual delivery and price with the customer / department concerned
• Book parts out of stock
• Carry out administrative tasks relating to stock movement and sales
• Sell parts
• Undertake regular stock takes
• Undertake housekeeping and other duties relating to health and safety policy
• Deliver spare parts as required
• Unload and load parts and move parts to required locations
• Attend meetings and training programmes as required
• Maintain an awareness of stock security
• Secure and label all warranty parts
• Return parts in accordance with manufacturer instructions
• Perform other duties in support of other team members as required

What’s in it for you?

With our benefits there is something good for everyone. We’re a progressive business that believes building a good team culture is not only good for everyone who works for us – but it makes a difference to how we engage with customers too. That’s why when you join Citygate, you can expect to receive a wide range of impressive employee benefits including:

· Access to our in-house training academy for everyone

· Access to The Volkswagen National Learning Centre for specific roles

· Electric Vehicle (EV) Training levels 1- 4 for specific roles

· Internal career progression opportunities across our various brands and locations

· High street discounts

· Wellbeing portal

· Employee assistance programme

· Purchase, service and parts discounts

· Employee referral scheme

· Standard company benefits such as pension, life assurance cover, competitive holidays and cycle to work scheme

About You

To become a Parts Advisor at Citygate Automotive, we are looking for candidates that ideally possess the following skills and qualities:

• Effective communication skills
• Previous Experience in a Parts related role
• A keen eye for detail
• Previous experience in a target driven role
• A full, clean driving license

Why Citygate

Citygate is a highly successful, privately owned business that has grown significantly over the past twenty years to 650 employees across multiple locations including London, Berkshire, Hertfordshire and Buckinghamshire. We work with global brands (Volkswagen Passenger Cars, Volkswagen Commercial Vehicles, SEAT, CUPRA, ŠKODA and Kia), provide excellent quality training and internal progression opportunities.

Job Types: Full-time, Permanent

Additional pay:

• Performance bonus

Benefits:

• Company pension
• Cycle to work scheme
• Employee discount
• On-site parking
• Referral programme

Schedule:

• Weekend availability

Work Location: In person