Parts Advisor - Mallusk

VanRath; Northern Ireland; On-site; GBP 27,000; Full time

Job summary

A leading dealership in Northern Ireland seeks a Parts Sales Advisor to efficiently manage vehicle parts orders and customer interactions. Offering a starting salary of £13.15/hour, this permanent role based in Mallusk provides opportunities for career growth alongside benefits such as profit share, uniform, and a development program.

Benefits

Uniform

Development programme

Profit share scheme

Growing annual leave

Birthday gift

Death in service benefit

Qualifications

• Experience in a similar position is desired.
• Ability to prove high levels of customer satisfaction.
• Full valid UK driving license required.

Responsibilities

• Identify and source vehicle parts, process orders accurately.
• Provide product advice and handle customer inquiries.
• Maintain accurate inventory levels and assist in stock management.

Skills

Customer satisfaction

Time management

Organization

Tools

Kerridge/CDK dealer management systems

Job description

VANRATH have partnered with one of Northern Ireland's most established Dealerships. The organisation is recruiting a Parts Sales Advisor position.

This is a fantastic opportunity for any experienced individual to join a longstanding company that offers many routes for progression.

Permanent role.

Place of work is Mallusk

Hours

Monday - Thursday 8.30am - 4.45pm

Friday 8.30am - 5pm

(some Saturday overtime working when competent [this will be on a rotational basis] - 8.30am-12.30pm payable at 1.5x hourly salary rates)

Salary

£13.15 an hour / £26,668 per year + profit share + 1.5x overtime (39 hours weekly) + Uniform, development programme, profit share scheme, growing annual leave, birthday gift, death in service

Responsibilities:

• Identifying and sourcing vehicle parts, processing orders in a timely and accurate manner
• To handle all customers/prospective customers in a prompt, helpful and efficient manner both on the telephone and in person representative of the brand
• Communicating effectively with customers, giving product advice along with promotions and offers
• Locate unavailable items from other suppliers and arrange for delivery
• Upsell products and vehicle parts accessories
• Check deliveries of stock against delivery notes and record any discrepancies
• Maintain accurate records of inventory levels and assist in stock management Assist with stock management and with general parts department duties
• Process orders and handle transactions efficiently for our inhouse team

The Ideal Candidate:

• Previous experience within a similar position (franchised dealership highly desired)
• Ability to prove and demonstrate your experience in the provision of high levels of customer satisfaction
• Excellent organisation and time management skills
• Full valid UK driving license

Desired:

• Use of Kerridge/CDK/dealer management systems.

Some feedback from recent VANRATH candidates-

''I was contacted by VANRATH in regards to a job I had applied for. They were extremely helpful and gave me a number of positions to apply for. They had interviews set up in a number of hours and I secured a position within days. They kept we well informed throughout the process and has continued to touch base after I have started my new role. Couldn't recommend enough.''

''Had a great experience with Vanrath. Being new to Northern Ireland, they made me feel very welcome. The team provided lots of tips and support for job opportunities. Would thoroughly recommend the Vanrath team!''

''Would highly recommend Vanrath recruitment agency. They have been a massive help to myself within such a short period of time. Always a wide range of opportunities and jobs with this agency. Staff are always friendly and helpful.''