Parts Advisor - London Heathrow

AB Volvo; London Borough of Hillingdon; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading truck manufacturer is seeking a Parts Advisor for their Hayes location. The role involves supplying HGV parts, maintaining inventory, and providing excellent customer service. Ideal candidates will have effective communication skills and a valid driving licence. Benefits include a quarterly bonus scheme, generous holidays, and a healthcare plan.

Benefits

25 days holiday + bank hols

Bonus scheme paid quarterly

Generous Company pension

Healthcare plan with dental insurance

Referral schemes

Cycle to work scheme

Enhanced paternity/maternity leave

Qualifications

• IT literate to competently use DMS and associated software.
• Hold a driving licence.
• Proactive, enthusiastic and approachable.
• Accuracy and attention to detail.
• Flexible and positive approach to changing circumstances.

Responsibilities

• Receiving deliveries and storing parts correctly.
• Maintaining inventory and conducting stock counts.
• Compiling parts from job cards for repairs.

Skills

Driving Licence required

Able to identify different parts

Numerical ability

Effective communication

Selling/influencing skills

Tools

DMS and associated software

Job description

Overview

Select how often (in days) to receive an alert:

Quarterly bonus paid after probation period

Monday to Friday - 1 in 3 Saturday mornings

Rotating shift: 0600hrs to 1430hrs/1230hrs to 2100hrs

1 in 3 Saturday mornings 6:30 – 12:00 at overtime, time and a half

Join Our Team as a Parts Advisor at Volvo Trucks in Hayes!

Are you passionate about trucks and the intricate parts that keep them running smoothly? Do you thrive in a fast-paced environment where no two days are the same? If so, we want YOU to join our team at Volvo Trucks in Hayes as a Parts Advisor!

Provide an excellent service supplying HGV parts to technicians who are carrying out repair and maintenance to vehicles in the workshop

Skills and Experience Required

• Driving Licence required
• Able to identify different parts using catalogues and systems.
• Numerical ability to be able to work with part numbers.
• To be able to effectively communicate at all levels both written and verbally with people inside the organization as well as external customers.
• Selling/influencing others to buy additional parts.

Requirements

• IT literate to competently use DMS and associated software & systems.
• Hold a driving licence
• Proactive, enthusiastic and approachable.
• Accuracy and attention to detail.
• Flexible and positive approach to changing circumstances / priorities.

We can offer you

• 25 days holiday + bank hols raising to 30 days with service
• Bonus scheme applicable after probation period, paid quarterly
• Generous Company pension
• Healthcare plan with access to dental insurance
• Referral schemes (earn yourself £1000!)
• Cycle to work scheme
• Enhanced paternity/maternity/foster leave
• Many discounts for family and friends on High St retailers, Theme Park days out, hotels, flights plus much more

What will you be doing

• Receiving deliveries, mark off and store parts in stockroom according to prearranged systems.
• Locating and label parts and maintain inventory of stock.
• Regular inventory stock counts.
• Consistently maintaining a good standard of housekeeping in the Parts Department.
• Report stock shortages to parts supervisor.
• Produce parts quotations for internal/external customers.
• Documenting and supervising the condition of parts returned for credit including old unit cores and reporting damaged or unsuitable items to the Parts Supervisor.
• Ensuring procedures are properly carried out for the ordering and receipt of goods.
• Ensuring that credits are properly and accurately raised for goods returned.
• Ensuring that all parts and old units returned are labelled and packed properly and all relevant paperwork correctly completed.
• Discussing the use and features of various parts with customers, based on knowledge of trucks and buses.
• Accurately compile parts from job cards for repairs being carried out in the workshop.
• Feedback all information about competitors to Parts Supervisor.
• Proactively selling parts and promotions to customers.
• To work with Parts Supervisor to achieve their maximum competency level.
• Special projects as required.
• Pick up and deliver parts on occasion.
• Work within health & safety company guidelines

We value your data privacy and therefore do not accept applications via mail.

Who we are and what we believe in

We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.

Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.

At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people – to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in.

Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed. Looking ahead,we are committed to driving the transition to sustainable and safe transport, mobility and infrastructure solutions toward a net-zero society.

Joining Volvo Group, you will work with some of the world’s most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility and connectivity.

Our people are passionate about what they do, they aim for high performance and thrive on teamwork and learning. Everyday life at Volvo is defined by a climate of support, care and mutual respect.

If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for the coming generations.