Parts Advisor - Lamborghini

Charles-Hurst; Belfast City District; On-site; GBP 29,000 - 33,000; Full time

Benefits offered by this job

Competitive salaries with structured…

Generous annual leave

Enhanced family leave

Techscheme discounts

Eyecare vouchers

Smart Health

Dental insurance

Critical illness cover

Job summary

Charles Hurst Lamborghini Belfast in Belfast, Northern Ireland, invites applications for a Parts Advisor. You'll be the first point of contact for parts enquiries, helping customers and colleagues source the right parts while delivering a premium level of service.

The role supports the Aftersales department, with responsibilities for ordering, invoicing, stock requests, and keeping customers updated on progress; a passion for automotive luxury and strong communication are essential.

Qualifications

• Strong communication and customer service skills.
• Organised, proactive, and able to manage a busy workload.
• Confident using computer systems and dealer management software.
• A passion for the automotive industry and premium customer experiences.

Responsibilities

• Handle parts enquiries from customers and internal departments.
• Identify and supply the correct parts quickly and accurately.
• Process orders, invoices, and stock requests efficiently.
• Keep customers updated on order progress and availability.
• Promote additional parts and accessories where appropriate.
• Deliver exceptional customer service that reflects the Lamborghini brand.

Skills

Communication

Customer service

Organised

Proactive

Dealer software

Tools

Dealer management software

Computer systems

Job description

Belfast, Northern Ireland, United Kingdom

About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.

We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.

Contract: Permanent, Full Time
Salary: £29,444 basic salary plus bonus up to £3,300
Working Hours: 44 hours per week (between 08:00 and 17:00 Monday to Friday, plus Saturday mornings 9:00am to 1:00pm on a rota basis)

Join the Team at the New Lamborghini Belfast Site

An exciting opportunity has arisen to join the team at the brand-new Charles Hurst Lamborghini Belfast dealership as a Parts Advisor. Working with one of the world's most prestigious automotive brands, you'll play a vital role in delivering an exceptional experience to our customers and supporting the smooth operation of our Aftersales department.

Lamborghini is synonymous with innovation, performance, and breathtaking design. From the powerful Urus to the revolutionary Revuelto, every vehicle represents the pinnacle of automotive engineering. This is your chance to be part of an exclusive brand and exciting new dealership from the very beginning.

As a Parts Advisor, you'll be the first point of contact for parts enquiries, helping customers and colleagues source the right parts while delivering a premium level of service.

Responsibilities

• Handle parts enquiries from customers and internal departments.
• Identify and supply the correct parts quickly and accurately.
• Process orders, invoices, and stock requests efficiently.
• Keep customers updated on order progress and availability.
• Promote additional parts and accessories where appropriate.
• Deliver exceptional customer service that reflects the Lamborghini brand.

Skills & Experience

• Strong communication and customer service skills.
• Organised, proactive, and able to manage a busy workload.
• Confident using computer systems and dealer management software.
• A passion for the automotive industry and premium customer experiences.

If you're looking to elevate your career with an iconic luxury brand and be part of an exciting new dealership opening, we'd love to hear from you.

Core Benefits:

• Competitive salaries with structured pay scales and progression as you grow within the business
• Generous annual leave that increases with your length of service
• Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
• Access to Techscheme for discounted technology purchases with flexible payments
• Eyecare vouchers to help cover vision care needs
• Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
• Dental insurance for everyday dental care and unexpected treatments
• Optional critical illness cover for peace of mind during life's most challenging moments

Financial Wellbeing:

• MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app
• Free will writing services to help plan for the future
• Flexible life assurance options and partner life assurance for added protection
• Discounted gym memberships to support an active lifestyle
• Travel insurance to help you explore with confidence
• Access to home and technology vouchers
• bYond card and a wide range of exclusive retail and lifestyle discounts

We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.

Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application issuccessful,we will conduct relevant employment checks prior to you commencing employment with us.Thesewill includeverifying your recent employment, address, credit historyandastandardcriminal recordcheck. For roles that require you to drive, adriving licence checkwill also be carried out.Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date.

We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data.

Demographic Questions - Northern Ireland

Diversity & Inclusion

We are an Equal Opportunities Employer. We do not discriminate against our job applicants or employees and we aim to select the best person for the job. We monitor the community background and sex of our job applicants and employees in order to demonstrate our commitment to promoting equality of opportunity in employment and to comply with our duties under the Fair Employment & Treatment (NI) Order 1998.

You are not obliged to answer the questions on this form and you will not suffer any penalty if you choose not to do so. Nevertheless, we encourage you to answer these questions. Your answers will be used by us to prepare and submit a monitoring return to the Equality Commission, but your identity will be kept anonymous. In all other regards your answers will be treated with the strictest confidence. We assure you that your answers will not be used by us to make any decisions affecting you, whether in a recruitment exercise or during the course of any employment with us.

Community Background: Regardless of whether they actually practice a religion, most people in Northern Ireland are perceived to be members of either the Protestant or Roman Catholic communities. If you do not answer this question, we are encouraged to use the residuary method of making a determination, which means that we can make a determination as to your community background on the basis of the personal information supplied by you in your application form/personnel file.

Note: If you answer this questionnaire you are obliged to do so truthfully as it is a criminal offence under the Fair Employment (Monitoring) Regulations (NI) 1999 to knowingly give false answers to these questions.

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