Parts Advisor — Drive Sales & Customer Impact

UK AAG Alliance Automotive UK LV Ltd; Pulborough; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Exclusive discounts

Career progression

Pension guidance

Health & financial tools

Monthly bonus

Discount on car parts

Job summary

NAPA Auto Parts UK & Ireland is seeking a Parts Advisor to join our team in the UK & Ireland network. You will take telephone orders, upsell, and build relationships with local customers to boost sales and loyalty.

Join a global brand with exclusive discounts, pension guidance, and career progression opportunities—supporting independent garages and automotive enthusiasts across the region.

Qualifications

• Experience in retail or parts distribution is helpful.
• Strong communication and telephone sales skills.
• Ability to build rapport with local customers.

Responsibilities

• Take orders by telephone and upsell to increase invoice value.
• Outbound calling to raise customer awareness and sales.
• Build long-term rapport with local customers.
• Actively promote offers, discounts and customer competitions.
• Limit credits and returns by ordering and sending the right parts, first time.

Skills

Customer service

Upselling

Local knowledge

Job description

NAPA Auto Parts UK & Ireland is seeking a Parts Advisor to join our team in the UK & Ireland network. You will take telephone orders, upsell, and build relationships with local customers to boost sales and loyalty.

Join a global brand with exclusive discounts, pension guidance, and career progression opportunities—supporting independent garages and automotive enthusiasts across the region.