Automotive Parts Advisor — Sales & Customer Growth

UK AAG Alliance Automotive UK LV Ltd; Enfield; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Global brand access

Exclusive discounts via AAG Benefits

Career progression training

Pension advice

Health & wellbeing tools

Performance-based bonus

Discount on car parts

Job summary

NAPA Auto Parts UK & Ireland is seeking a Parts Advisor to join our team in the UK. You will take orders over the phone, upsell to increase invoice value, and actively promote offers to customers while building long-term local relationships.

As part of a global brand with a century of experience and over 260 locations, you will enjoy exclusive discounts, training for career progression, pension advice, health and wellbeing tools, and a potential monthly bonus based on performance.

Qualifications

• Experience handling telephone orders and upselling to boost invoice value.
• Ability to build long-term rapport with local customers.
• Experience promoting offers and discounts to drive sales.

Responsibilities

• Taking orders over the telephone, upselling to increase invoice value.
• Outbound calling to raise customer awareness and achieve higher sales.
• Building long-term rapport with local customers
• Actively promote offers, discounts and customer competitions
• Limiting credits and returns by ordering and sending the right parts, first time.

Skills

Telephone sales

Customer rapport

Upselling

Inbound/outbound calls

Promotions

Job description

NAPA Auto Parts UK & Ireland is seeking a Parts Advisor to join our team in the UK. You will take orders over the phone, upsell to increase invoice value, and actively promote offers to customers while building long-term local relationships.

As part of a global brand with a century of experience and over 260 locations, you will enjoy exclusive discounts, training for career progression, pension advice, health and wellbeing tools, and a potential monthly bonus based on performance.