Parts Advisor

SF Partners; Stoke-on-Trent; On-site; GBP 31,000 - 37,000; Full time

Job summary

SF Recruitment is seeking a hands-on Parts Advisor for a full-time, permanent role in Stoke on Trent. You will manage parts inventory, support sales and customer service, and ensure smooth day-to-day operations in an office-based setting.

The role requires strong stock control, accuracy, and the ability to work independently in a fast-paced environment. You will build relationships with customers and promote parts to support growth while following health and safety procedures.

Qualifications

• Parts handling and stock control experience.
• Customer-facing environment experience.
• Experience managing inventory systems and maintaining records.
• Ability to support sales activity or parts sales.
• Organised with ability to prioritise workload.

Responsibilities

• Manage company-owned parts stock with accurate stock control.
• Maintain precise stock records and follow procedures.
• Supply parts to customers and support internal operations.
• Promote parts and related products to support account growth.
• Build and maintain relationships with existing customers.
• Support day-to-day branch operations and hands-on tasks.
• Provide reports on stock levels, usage, and customer activity.
• Ensure health, safety and fire safety procedures are followed.

Job description

Job Title: Parts Advisor

Contract: Full Time, Permanent

Location: Stoke on Trent - Office based role

Salary: Up to £34,000

The Professional Services team at SF Recruitment are currently recruiting for a hands-on Stock & Parts Advisor on a permanent basis. You will be responsible for managing parts inventory and supporting the sales/customer department with all operational requirements.

As a Parts & Stock Control Advisor, you will be responsible for the following:

• Managing company-owned parts stock, ensuring accurate stock control, rotation, and housekeeping
• Maintaining precise stock records and following established processes and procedures
• Supplying parts to customers and supporting internal operations
• Promoting parts and associated products, supporting sales and account growth
• Building and maintaining strong relationships with existing customers
• Supporting day-to-day branch operations, including hands-on involvement where required
• Providing accurate reporting on stock levels, parts usage, and customer activity
• Ensuring health & safety and fire safety procedures are followed at all times

The successful candidate will ideally have experience in the following:

• Parts handling and stock control, ideally within truck, trailer, plant, automotive, or engineering sectors
• Working in a customer-facing environment
• Managing inventory systems and maintaining accurate recordsSupporting sales activity or parts sales
• Working independently in a fast-paced environment
• Highly organised with the ability to prioritise workload effectively