Parts Advisor

Volkswagen Group; Metropolitan Borough of Solihull; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Training provided

Travel to Milton Keynes for training

Career progression opportunities

Job summary

Volkswagen Group in the UK offers an apprenticeship as a Parts Advisor, focusing on stock control, part sales, and ensuring workshop teams have the parts they need.

The programme includes training delivered through virtual classrooms and on-site weeks at the National Learning Centre in Milton Keynes, with all training-related costs covered. After qualification, apprentices can progress to leadership roles within the VWG network.

Qualifications

• Enthusiastic, hardworking individual with a willingness to learn.
• Aiming to complete an apprenticeship in automotive parts.

Responsibilities

• Providing advice to customers on vehicle issues.
• Taking sales orders from customers face-to-face and over the phone.
• Stock control for vehicle parts and accessories.
• Maintaining an ordered stock room.
• Raising invoices for parts sold.
• Liaison with internal teams to ensure correct stock is available.

Skills

Stock control

Customer advice

Sales orders

Education

Apprenticeship program

Job description

The Parts Department is at the heart of our operations. Our Parts Advisors are responsible for the stock control of a wide range of vehicle parts and accessories. This includes the ordering, selling, and managing of stock to ensure that we meet the needs of our trade counter customers and to guarantee that our workshop team have the parts and accessories that they need to complete their daily tasks.

Your duties will vary from day to day and could include:

• Providing advice to customers who are having problems with their vehicles.
• Taking sales orders from customers both face to face and over the phone.
• Stock control for vehicle parts and accessories.
• Maintaining an ordered stock room.
• Raising invoices for parts sold.
• Liaison with internal teams to ensure the correct stock is place at the right time.

We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.

Training provided

Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.

Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre, in Milton Keynes, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals.

In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.

Volkswagen Group (VWG) is one of the UK's largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.

Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Parts Advisor is in excess of £20,000, so it is well worth considering the future opportunities that lay beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.