Parts Advisor

Lexus Leicester; Isleworth; On-site; GBP 26,000 - 30,000; Full time

Job summary

Join a dynamic team at Lexus Leicester as a Parts Advisor, where you will assist the Parts Manager and ensure the smooth function of the Parts Department. This full-time role includes engaging with customers, providing expert car parts advice, and collaborating with service teams to meet consumer needs. With competitive salaries and a range of benefits including life insurance and employee assistance programs, this position offers a fantastic opportunity in a supportive environment.

Benefits

30 days annual leave including bank holidays

Life Insurance after qualifying period

Car Leasing Scheme after qualifying period

Private Health Plan

Discounts on car purchases, repairs, and parts

Ongoing training opportunities

Qualifications

• Knowledge of Automotive Parts is essential.
• Strong communication skills needed for customer interaction.
• Experience in sales within automotive context preferred.

Responsibilities

• Assist the Parts Manager to operate the Parts Department.
• Provide customer service and expert advice on car parts.
• Coordinate with service teams for timely deliveries.

Skills

Customer Service Skill

Sales Experience

Attention to Detail

Problem-solving Skills

Computer Proficiency

Job description

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Purpose of the Role

To assist the Parts Manager in ensuring the smooth and profitable operation of the Parts Department with strict adherence to the Dealership Operating Standards and Company policies and procedures.

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Parts Advisor

Toyota / Lexus

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• Isleworth, UK
• £26,000 - £30,000 yearly
• Jun 09, 2025
  
  

Parts Full time

Purpose of the Role

To assist the Parts Manager in ensuring the smooth and profitable operation of the Parts Department with strict adherence to the Dealership Operating Standards and Company policies and procedures.

Does this sound like you?

• Enjoy constantly meeting new people and building rapport and connections
• Have strong communication skills and enjoy presenting ideas to others
• Good eye for detail.
• Passionate about the automotive industry and want to work in the world’s biggest manufacturer
• Organised and flexible but hard-working
• Enjoy working as part of a team and assisting colleagues.
  
  

Key Job Competencies / Responsibilities

• Builds rapport and qualifies the customer’s requirements
• Co-ordinates the centre’s stock holdings to agreed standards Works with the Service team to deliver a quality service to customers
• Trade sales opportunities: Prospects to local trade and co-ordinates van deliveries.
• Works as a full member of the centre team.
• Provide expert advice on car parts and accessories to customers, ensuring their needs are met effectively.
• Utilise strong communication skills to assist customers in person and over the phone, maintaining excellent phone etiquette.
• Maintain organized records of sales and customer interactions using Microsoft Excel.
• Collaborate with the automotive service team to ensure timely delivery of parts and services.
• Demonstrate presentation skills during customer interactions to enhance the buying experience.
  
  

Required

• Knowledge of Automotive Parts
• Customer Service Skill
• Sales Experience
• Attention to Detail
• Computer Proficiency
• Problem-solving Skills
  
  

Benefits

• 30 days annual leave including bank holidays, increasing on tenure
• Loyalty & Long Service Awards
• Life Insurance (after qualifying period)
• Car Leasing Scheme (after qualifying period)
• Private Health Plan (Simply Health)
• Eyecare Vouchers
• Discounts on car purchases / repairs / parts
• Employee Assistance Programme
• Ongoing training, both in-house and with the manufacture
  
  

Brand

Lexus, Toyota

Centre Name

Currie Motors, Isleworth

Centre Profile

At Currie Motors Isleworth, we pride ourselves on being part of a forward-thinking and customer-focused team that delivers "Nice People to Do Business With" – a motto we live by every day. As a trusted name in the automotive industry, we offer a supportive, professional, and dynamic working environment where you can develop your skills and grow your career.

Working here means becoming part of a passionate and experienced team that values collaboration, quality, and excellent service. Whether you’re in sales, aftersales, or service, you’ll have access to industry-leading training and opportunities to progress within a company that truly invests in its people.

Join Currie Motors Isleworth and be part of a team where your hard work is recognised, your ideas are valued, and your future is supported.

About Toyota / Lexus

As one of the most famous brands in the world, here at Toyota, we put ‘kaizen’ or continuous improvement at the centre of everything we do. From the impact we have on the world around us, to building cars, to the experience a customer has in our retailers, we are always looking for ways to make things better. We recognise the importance of our people to the brand and are recognised as one of the best in providing automotive training, our team will help you to develop your skills and realise your ambitions.

Lexus is a global luxury lifestyle brand that keeps Omotenashi, the Japanese spirit of hospitality, at the heart of what we do. From the beginning, we were determined to treat customers better than any other car company, treating every customers as they would a guest in their own home.

For over a number of years, Lexus has pioneered and perfected electrification, culminating in hybrid and electric cars that are exciting, efficient and durable. The ancient Japanese concept of 'Takumi' is essential to all that we do. It applies a subtle human touch to every aspect of Lexus' design and development, whilst keeping passion, spirit and the customer at the forefront of everything we do.

Joining the Toyota and Lexus teams means that you will have the opportunity to be at the heart of our innovative brands, and really make a positive impact at the retailer you work for.

Company Profile

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Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Retail Motor Vehicles

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