Parts Advisor

TN United Kingdom; Darlington; On-site; GBP 25,000 - 30,000; Full time

Job summary

An established industry player is seeking a Car Parts Sales Advisor to join their friendly team. This role involves advising customers on a wide range of car parts and accessories, ensuring excellent customer service, and processing orders efficiently. If you have a passion for cars and a background in the automotive aftermarket, this position offers a vibrant work environment and the chance to grow within a dynamic team. Join a company that values its employees and fosters a culture of support and collaboration.

Benefits

Pension

Benefits

Qualifications

• Experience in advising and selling car spares and accessories.
• Interest in cars and technical knowledge is essential.

Responsibilities

• Process orders accurately and ensure timely dispatch of products.
• Resolve customer complaints and assist colleagues as needed.

Skills

Customer Service Skills

Telephone Manner

Sales Experience

Technical Knowledge of Cars

Tools

MAM Software

Microsoft Word

Microsoft Excel

Job description

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Car Parts Sales Advisor / Automotive Parts Internal Sales

Due to strategic growth and expansion, this company needs a Car Parts Sales Advisor / Automotive Parts Internal Sales person to join their dedicated and fun-loving team. As a vehicle parts advisor, you will ideally come from a Motor Factor background and have a genuine interest in cars and the Automotive Aftermarket.

This Automotive Aftermarket business specializes in selling a full range of car parts, car accessories, and various other aftermarket automotive products to both trade and end users.

This is an office-based role working in a lively and friendly team environment.

You will need excellent telephone manner, communication skills, and a good sense of humor is a bonus!

Location: – Washington, Newcastle Upon Tyne, Sunderland, Durham, North Shields, Hebburn, Whickham, Stanley, Chester le Street, Houghton le Spring, Seaham, Darlington

Salary: – Up to £30K basic DOE + Bonus + Pension + Benefits

The Candidate

• Good experience and knowledge of advising and selling car spares, car accessories, and specialist car parts.
• Interested in cars and technically minded.
• A Motor Factor background is highly advantageous.
• Fully computer literate – Email, Word, Excel.
• Experience working with MAM software / MAM Autocat (advantageous but NOT essential).
• Excellent telephone manner and customer service skills.
• Able to take and process orders on automated systems and ensure accurate dispatch of products.
• Own and resolve customer complaints.
• Assist colleagues in other areas of the business as required.