Parts Advisor

Platinum Recruitment Consultancy; Boston; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

32 days annual leave (including bank)

Sick pay

Workplace pension

Staff discounts

Car tyre discounts

Death in Service Cover 2x salary

Staff referral bonus

Job summary

Platinum Recruitment Consultancy in Boston is seeking a Parts Advisor to join an established team. You will handle parts enquiries, support customers and technicians, and process orders while helping with stock management.

Experience in parts, stores, or customer-facing roles is beneficial; strong communication and numerical skills are essential for success in a busy showroom environment.

Qualifications

• Experience in parts, stores, stock management or customer-facing roles.
• Ability to handle parts enquiries from customers and technicians with accuracy.
• Good communication and numerical skills are required.

Responsibilities

• Handling parts enquiries from customers and technicians.
• Serving customers face to face and over the telephone.
• Processing and dispatching customer orders.
• Supporting stock management and general stores duties.
• Keeping parts and stock organised and accurate.
• Providing excellent customer service throughout the sales process.
• Supporting showroom and wider team during busy periods.

Skills

Customer service

Communication

Stock management

Part enquiries handling

Tools

Computer skills

Email & internet skills

Job description

Parts Advisor - Boston | Competitive Salary + Excellent Benefits

Join an established team as a Parts Advisor in Boston, where you'll enjoy a permanent position, excellent benefits and the opportunity to build your knowledge across a varied range of machinery and parts.

We're looking for a customer-focused Parts Advisor to support customers and technicians with parts enquiries, orders and general showroom queries. Experience with agricultural, horticultural, automotive or machinery parts would be beneficial, but strong experience in stores, stock management or customer-facing roles will also be considered.

Why apply / What's in it for you?

• You'll receive 32 days' annual leave including bank holidays
• You'll benefit from company sick pay and workplace pension
• You'll have access to staff discounts and car tyre discounts
• You'll receive Death in Service Cover of 2 x salary
• You'll have access to a staff referral bonus scheme
• You'll join an established team with long-term stability

Key Responsibilities

• Handling parts enquiries from customers and technicians
• Serving customers face to face and over the telephone
• Processing and dispatching customer orders
• Supporting stock management and general stores duties
• Keeping parts and stock organised and accurate
• Providing excellent customer service throughout the sales process
• Supporting the showroom and wider team during busy periods

What we're looking for

You'll ideally have experience in a parts, stores, stock or customer-facing environment, with the confidence to deal with a wide range of enquiries.

• Experience in parts, stores, stock management or retail
• Agricultural, horticultural, automotive or machinery parts knowledge is advantageous
• Strong communication and customer service skills
• Good computer, email and internet skills
• Accurate with numbers, payments and stock
• Able to work independently and as part of a team
• Organised, reliable and able to use your own initiative
• Comfortable working in a busy environment
• A genuine interest in sales and customer service

If you're looking for your next step as a Parts Advisor in Boston, this is a great opportunity to join an established business offering stability, excellent benefits and long-term development.

Job Number │ 23060 | INDPLANT

Location │ Boston

Role │ Parts Advisor