Partnerships Manager

Protect Group; Leeds; Sur place; GBP 60 000 - 90 000; Plein temps

Résumé du poste

Protect Group is seeking a Partnership Manager to drive revenue growth across a portfolio of key partners. You will work with our commercial team to deepen engagement with global brands and optimise value from our products across EMEA & AMER regions.

The role requires building strong relationships, identifying upsell opportunities, negotiating renewals, and maintaining accurate CRM records. Travel to client meetings and industry events is expected as part of the role.

Qualifications

• Experience liaising with clients and internal stakeholders to influence senior-level action plans.
• Proven commercial analysis and data-driven reporting.
• Excellent organisational skills and attention to detail.

Responsabilités

• Strategically manage and grow revenue from a portfolio of key partners.
• Build relationships with internal and external stakeholders to expand Protect Group presence.
• Upsell and cross-sell after understanding products and services.
• Identify new revenue opportunities for cross-sell and upsell and build a business case.
• Develop and monitor annual Partnership Success Plans and initiatives with Directors to ensure KPIs are met.
• Schedule annual, quarterly, and monthly business reviews.
• Negotiate contract renewals to retain key partners.
• Maintain accurate CRM records, tracking contract updates and renewals.
• Generate reporting to demonstrate progress and forecast revenue against targets.
• Represent Protect Group at industry conferences and events.

Connaissances

Stakeholder management

Commercial analysis

Relationship building

Negotiation

Strategic thinking

Attention to detail

Organisational skills

Travel willingness

Description du poste

Includes: Travel to clients, Events & Meetings, Flexible Working hours.

Company Overview

Protect Group specialises in enhancing customer experience and generating additional revenue for businesses through their innovative technology solutions. Founded in 2016, the company has rapidly grown to serve over 400 business partners across 75+ countries with a presence in 12 global offices.

Protect Group offers a dynamic, AI-driven widget that integrates easily into online booking and sales platforms, providing customer-experience solutions and additional revenue services. This helps businesses boost customer satisfaction and ancillary revenue without significant upfront costs.

'Protect People' are individuals bursting with talent, ambition, drive and loyalty. You will care passionately about what you do and will be able to play a part in the continued growth of a business that is disrupting global industries and major brands across the transportation, travel, hospitality, events and financial services sectors.

The Role:

Maximising revenue and commercial performance from our partners is crucial for the growth of our business. Sitting within our commercial team, you will have the opportunity to provide a unique voice to grow the value that we can achieve from our products across the global big-name brands we work with.

As a Partnership Manager, you will continuously work closely with our key partners across the EMEA & AMER regions, developing a strong relationship with each partner to drive deeper engagement and maximise revenue generated from our products to achieve long term partnership success.

Key Responsibilities:

• Overall strategic management and revenue growth of assigned portfolio of key partners.
• Build strong personal relationships with key internal and external stakeholders to enable Protect Group to expand our presence across existing partnership base.
• Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients.
• Identify new revenue-generating opportunities for cross sell and upsell and build a specific business case to present to partners.
• Develop and monitor annual Partnership Success Plans and initiatives in collaboration with Partnership and Sales Directors to ensure KPIs are being met.
• Schedule annual, quarterly, and monthly business reviews.
• Identify and recommend solutions and innovative ideas to meet our partner’s needs and commercial objectives.
• Create and analyse reports to review and identify business opportunities.
• Negotiate contract renewals to retain key partners.
• Maintain accurate CRM client records, keeping track of any contract updates and renewals.
• Generate accurate reporting to demonstrate the progress and forecast revenue against targets.
• Ability to multitask and manage multiple clients and responsibilities simultaneously.
• Represent Protect Group at industry conferences and events

Experience Requirements:

• Experience in liaising, influencing, and driving senior-level action plans with clients and internal stakeholders.
• Proven commercial analysis and reporting record, with a well-developed understanding of the value of data.
• Excellent organisational skills and attention to detail.

The Ideal Candidate Possesses the Following Attributes:

• Charismatic and empathic personality
• Strong relationship-building skills
• Commercially minded, strategic and forward thinker
• Strong analytical skills and insight driven
• Active listener with a natural curiosity and enquiring mind
• Strong negotiator who looks for the win/win in every situation
• Proactive action and results driven
• Takes responsibility and accountability for actions and outcomes
• Trustworthy – earns and deserves the trust of customers and colleagues
• Problem solver and solutions focused, willing to roll up their sleeves to get the job done
• Flexibility and willingness to travel